Julie Newhouse
Palm Bay
Summary
Accomplished ER Nurse Manager at Holmes Regional Medical Center, adept in clinical decision-making and empathetic patient support. Streamlined triage processes, enhancing patient flow by over 30%. Fostered interdisciplinary collaboration, significantly improving patient care quality. Expert in emergency management and crisis response, with a proven skills in mentoring staff and leading quality improvement. Diligent Nurse Manager with background in managing emergency department operations and running a level 2 trauma ED. Proven track record in streamlining processes and enhancing patient care quality. Demonstrated leadership and crisis management skills in high-pressure environments.
Overview
33
33
years of professional experience
1
1
Certification
Work History
ER Nurse Manager
Holmes Regional Medical Center
03.2018 - Current
- Lead, manage and mentor 140 + staff for a 56 bed ED and Level 2 Trama Center.
- Streamlined communication processes to foster transparency among departments.
- Ensured compliance with regulatory requirements through rigorous monitoring of departmental policies and procedures.
- Accomplished multiple tasks within established timeframes.
- Conducted performance evaluations to identify areas for employee growth.
- Streamlined triage processes for improved patient flow and reduced wait times in the Emergency Department.
- Improved overall efficiency by conducting regular evaluations of clinical workflows and implementing necessary changes as needed.
- Optimized staffing levels based on real-time analysis of patient volume trends, maximizing resource utilization while maintaining high-quality service delivery.
- Established clear expectations and accountability measures for staff performance, resulting in improved team dynamics and higher overall productivity.
- Contributed to hospital-wide initiatives focused on enhancing patient safety, such as fall prevention efforts or infection control measures.
- Evaluated patient outcomes data to identify trends or areas of improvement, leading to targeted interventions aimed at enhancing quality of care.
- Championed interdisciplinary collaboration within the emergency team for better assessment, planning, implementation, and evaluation of patient care plans.
ED Assistant Nurse Manager
Holmes Regional Medical Center
02.2007 - 03.2018
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
- Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
- Improved patient safety through close monitoring of infection control practices within the department.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Increased patient satisfaction by implementing individualized care plans and coordinating with interdisciplinary teams.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
RN, ED
Holmes Regional Medical Center
05.2004 - 02.2007
- Supported family members during difficult moments by providing emotional support and clear explanations of medical procedures or diagnoses as needed.
- Increased efficiency within the ED setting through proficient utilization of electronic health record systems for documentation purposes.
- Contributed to continuous quality improvement initiatives by participating in audits, reviewing policies, and recommending evidence-based practice changes.
- Maintained a calm atmosphere during high-stress situations by effectively managing multiple priorities while ensuring optimal patient outcomes.
- Performed IV insertions and maintenance to ensure proper medication administration.
- Provided patient education on managing health conditions and post-discharge care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Administered medications and treatments as prescribed by physicians.
Registered Nurse Level 3, NICU
Broward General Medical Center
04.1992 - 04.2004
- Performed thorough assessments of neonates, identifying potential complications early.
- Monitored and adjusted infusion pumps to ensure precise delivery of medications.
- Administered neonatal ventilators to manage respiratory distress in critically ill infants.
- Educated parents on infant care, promoting confidence and competence in home care.
- Provided compassionate emotional support to families during difficult times while navigating the complexities of neonatal intensive care.
- Assisted in high-risk deliveries as part of a multidisciplinary team, providing immediate stabilization and resuscitation efforts for newborns in need of critical intervention.
- Streamlined communication between healthcare providers, patients, and families by maintaining accurate documentation of patient progress and treatment plans.
- Managed ventilator settings for critically-ill neonates requiring respiratory support while continually assessing their response to therapy.
- Mentored new nursing staff, providing guidance on best practices and specialized knowledge of neonatal care techniques.
- Member of the Neonatal Transport Team providing critical care during transport from Hospital to Hospital.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ08-2017
Associate of Science - Nursing
Broward College
Fort Lauderdale, FL08-1994
Skills
- Clinical Decision-Making
- Certified Emergency Room Nurse
- Empathetic Patient Support
- Airway management
- Intravenous therapy
- EKG interpretation
- Trauma Care Expertise
- Analytical Solutions Development
- Strong clinical judgment
- Effective communication
- Adaptability and flexibility
- Innovative Problem Solving
- Decision-making
- Critical care nursing
- Clinical expertise
- Crisis Response Coordination
- Emergency management
- Quality improvement
Accomplishments
Led an initiative to improve EMS offloading to ensure EMS can get back into serving the community by implementing ED offloading nurse and improving the EMS wall time.
Led a team to review and improve the ED Stroke process to off load patients in CT and bypass the ED room improving the door to CT time.
Participated in a train the trainer for Safety and reliability to educate associates on our journey to become an HRO.
Certification
- Green Belt in Lean Process
- Certified Emergency Nurse CEN
- ACLS
- CPR
- TNCC
- PALS
- NIHSS
Awards
Employee of the year 2004 Broward General Medical Center
Timeline
ER Nurse Manager
Holmes Regional Medical Center
03.2018 - Current
ED Assistant Nurse Manager
Holmes Regional Medical Center
02.2007 - 03.2018
RN, ED
Holmes Regional Medical Center
05.2004 - 02.2007
Registered Nurse Level 3, NICU
Broward General Medical Center
04.1992 - 04.2004
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
Broward College
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