Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
General Manager
Rosa Mexicano Hospitality Group
03.2021 - Current
Managed budget implementations, employee evaluations, and contract details.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Developed and maintained relationships with customers and suppliers through account development.
Managing Partner/Director of Operations
River House Hospitality
08.2015 - 03.2021
Established and implemented business procedures and process improvements.
Analyzed and presented financial standings and cost effectiveness to other partners and investors.
Collaborated with cross-functional teams to drive organizational improvements and meet strategic objectives.
Scheduled 65 restaurant workers daily and filled in for shifts.
Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
Cultivated a culture of continuous improvement by encouraging staff development through training programs and workshops.
Maintained P&L and shouldered corporate fiscal responsibility.
Represented organization at industry conferences and events.
Developed innovative sales and marketing strategies to facilitate business expansion.
Owner/Managing Partner
The Wayfarer Restaurant
02.2010 - 07.2015
Consulted with customers to assess needs and propose optimal solutions.
Managed day-to-day business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Trained and motivated employees to perform daily business functions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Introduced new methods, practices, and systems to reduce turnaround time.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Senior Floor Manager
Max Hospitality Group
08.2000 - 09.2009
Addressed staffing needs proactively by recruiting and onboarding high-quality candidates, ensuring adequate coverage during peak hours.
Improved communication between staff and management by conducting regular team meetings for updates and feedback sessions.
Enhanced team performance through regular training, mentoring, and constructive feedback.
Reduced employee turnover rate by fostering a supportive work culture that encouraged professional growth opportunities.
Education
Master in Reading And Language Arts - Elementary Education
Marymount College
Tarrytown, NY
05.1997
Skills
Customer Retention
Vendor Sourcing
Project Management
P&L Management
Branding
Accomplishments
I helped open four restaurants with my current employer within a 13 month period. Part of training and development
Timeline
General Manager
Rosa Mexicano Hospitality Group
03.2021 - Current
Managing Partner/Director of Operations
River House Hospitality
08.2015 - 03.2021
Owner/Managing Partner
The Wayfarer Restaurant
02.2010 - 07.2015
Senior Floor Manager
Max Hospitality Group
08.2000 - 09.2009
Master in Reading And Language Arts - Elementary Education
Marymount College
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