Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Unit Manager RN
Premier Health And Rehab
Little Rock, AR
08.2018 - 03.2020
Managed care from admission to discharge.
Provided direct patient care, stabilized patients and determined next course of action.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Implemented medication and IV administration, catheter insertion and airway management.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Worked at least 80 hours per month as floor nurse to maintain clinical proficiency.
Engaged and participated in consults, patient care plan development and patient monitoring.
Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
Registered Nurse
Baptist Health Medical Center
Little Rock, AR
01.2006 - 02.2010
Managed care from admission to discharge.
Provided direct patient care, stabilized patients and determined next course of action.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Implemented medication and IV administration, catheter insertion and airway management.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Clerical Office Assistant
UAMS Medical Center
Little Rock, AR
02.2000 - 11.2002
Provided clerical support, addressing routine and special requirements.
Produced high-quality communications for internal and external use.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing and filing documents.
Prepared meeting rooms and materials and recorded important information.
Maintained company handbook to outline policies and provide insights to company mission and values.
Answered central telephone system and directed calls accordingly.
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone or postal mail.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Certificate - Medical Billing And Coding
Ashworth College
Norcross, GA
01.2021 - Current
RN Diploma - Nursing
Baptist Health College
Little Rock, AR
08.2004 - 12.2005
Skills
Medical office administration
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Timeline
Certificate - Medical Billing And Coding
Ashworth College
01.2021 - Current
Unit Manager RN
Premier Health And Rehab
08.2018 - 03.2020
Registered Nurse
Baptist Health Medical Center
01.2006 - 02.2010
RN Diploma - Nursing
Baptist Health College
08.2004 - 12.2005
Clerical Office Assistant
UAMS Medical Center
02.2000 - 11.2002
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