Accomplished Camp Director with 10 years experience in managing outdoor residential camp programs within the non-profit sector. Detail oriented with strong leadership skills and a commitment to improving communities through social service programs. Able to take a program from initial startup to completion and evaluation. Proficient in leading teams of staff, counselors and volunteers. Effective communicator with the capacity to develop relationships with diverse groups of individuals.
Overview
30
30
years of professional experience
Work History
Camp Director
Sunshine Nevada Organization
Las Vegas, NV
04.2011 - Current
Creation, implementation and on-site supervision of residential summer camp programs that serve upwards of 500 children each season.
Enlist the support of volunteers and collaborate with businesses and community groups. Supervise upwards of 100 program volunteers per program.
Trained and mentored new camp counselors in operations practices and camper-focused activities.
Planned and implemented camp unit's daily activities to encourage campers’ personal growth and positive peer relationships.
Cultivated strong relationships with campers' parents or guardians.
Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
Managed camp operations for summer camp facility serving over 80 campers each day.
Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
Oversaw team of over 100 counselors and support team members, including monitoring performance and enforcing policies.
Coached and mentored camp counselors and instructors in effective strategies for relating to campers and teaching important life skills.
Coordinated resources to effectively handle needs of 200+ overnight guests for multiple day, overnight camps.
Promoted camp across the community, skillfully coordinating social media, print ads and website content.
Maintained camper files, properly storing and maintaining personal information.Monitored campers' arrivals and departures and noted absences and illnesses in each child’s record.
Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
Organized end of camp wrap-up events to recognize campers' achievements.
Account Manager
Petra Risk Solutions
Cerritos, CA
06.2017 - 04.2018
Trained and coached a team of 3 service assistants focused on servicing hospitality accounts.'
Delivered a high level of service to clients to both maintain and extend the relationships for future business
opportunities.
Serviced accounts on a regular basis to propose new products or services and maximize revenue.
Account Manager
Cragin & Pike Insurance
Las Vegas, NV
06.2016 - 06.2017
Negotiated and secured policy terms through engagement of multiple parties in the marketing process including adherence to underwriting guidelines, corporate policies and procedures, as well as industry best
practices.
Account rounding and offering additional coverages and services to existing clients.
Consistently improved customer satisfaction through expert resolution of conflicts, issues, and concerns.
Account Executive
Orgill Singer Insurance
Las Vegas, NV
05.2007 - 11.2014
Responsible for daily service and support to agency clients including large commercial and large construction accounts.
Maintained up-to-date knowledge of company policies regarding best practices.
Cross-trained and provided back-up for other departments when needed.
Producer
Meadowbrook Insurance Group
Cerritos, CA
08.1993 - 03.2003
Sales and Marketing of all lines of Commercial Auto insurance including large accounts.
Experienced in Sales, Customer Service, Marketing, Underwriting, and Loss Control.
Developed training program, trained new employees and managed sales assistants.
Education
High School Diploma - undefined
La Mirada High School
1991
Skills
Program Curriculum Creation & Management
Special Events Planning & Development
Staff Recruitment, Training & Supervision
Fundraising, Budget Development & Management
Risk Assessment & Management
Public Relations & Social Media
Camp Facility Management
Crisis Management
Volunteer Recruitment
Proficient in all Microsoft Office applications
Timeline
Account Manager
Petra Risk Solutions
06.2017 - 04.2018
Account Manager
Cragin & Pike Insurance
06.2016 - 06.2017
Camp Director
Sunshine Nevada Organization
04.2011 - Current
Account Executive
Orgill Singer Insurance
05.2007 - 11.2014
Producer
Meadowbrook Insurance Group
08.1993 - 03.2003
High School Diploma - undefined
La Mirada High School
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