Julie Ormonde
Tulare,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Demonstrates exceptional interpersonal communication and relationship building techniques.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Secretary/Bookkeeper
Precision Environmental Services INC
Tulare, CA
12.2017 - 09.2022
- Answered multi-line phone system and enthusiastically greeted callers.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Increased customer database by12%
Customer Service Sales Representative
Nike Outlet
Tulare, CA
03.2013 - 08.2015
- Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Informed customers of sales and promotions to build a customer base, boost traffic, and increase customer loyalty.
- Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.
- Received the top spot for customer shout-outs for going above and beyond on the sales floor.
Former Owner
O&L Dairy Farms
McFarland, CA
03.2001 - 04.2013
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Purchased insemination services from special farms to impregnate cows and increase herd size.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Monitored livestock health and administered medication and vaccinations at established intervals.
- Increased customer database by 12%
Education
Associate of Science - Business Administration And Management
San Joaquin Valley College
Visalia, CA09.2013
Skills
- AR/AP
- Travel coordination
- Account Reconciliation
- Payroll and budgeting
- Customer and client relations
- Bookkeeping
- Scheduling
- Quickbooks
- Employee timesheet processing
- Staff Management
Certification
- First Aid/CPR Certified
Timeline
Secretary/Bookkeeper
Precision Environmental Services INC
12.2017 - 09.2022
Customer Service Sales Representative
Nike Outlet
03.2013 - 08.2015
Former Owner
O&L Dairy Farms
03.2001 - 04.2013
Associate of Science - Business Administration And Management
San Joaquin Valley College
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