Julie Otero
Emmaus,PA
Summary
My commitment is to provide a good services contributing my acquired knowledge and skills to meet the expectations of the company and myself.
Overview
8
8
years of professional experience
Work History
Caregiver
Traditions Of Hershey
Palmyra, PA
08.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Registration Officer
Hospital Auxilio Mutuo
San Juan PR
11.2016 - 06.2022
- Updated patient contact information to support accurate electronic medical records.
- Answered patient questions and inquiries regarding registration process and documentation.
- Assisted in processing patient payments via cash, checks and credit cards.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Completed registration paperwork, verifying accurate patient information.
- Secured confidential patient information from unauthorized access.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Upheld HIPAA regulations and standards for protecting patient information.
- Studied and researched various medical terms as well as software and coding systems.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Confirmed patient demographics and updated practice management software for accuracy.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
Cashier
Falas
Toa Baja, PR
02.2016 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Management Information Systems And Medical Billing
Inter American University of Puerto Rico Barranquitas
Barranquitas, PR05.2016
High School Diploma -
Escuela Superior Jose Rojas Cortes
Orocovis, PR05.2014
Skills
- Favorable aptitude for learning
- Responsible
- Excellent management of work priorities
- Adaptable and Flexible
- Organization
- Honest and Helpful
- Team Leadership
- Decision-Making
Languages
Spanish
Native or Bilingual
English
Timeline
Caregiver
Traditions Of Hershey
08.2022 - Current
Registration Officer
Hospital Auxilio Mutuo
11.2016 - 06.2022
Cashier
Falas
02.2016 - 10.2016
Management Information Systems And Medical Billing
Inter American University of Puerto Rico Barranquitas
High School Diploma -
Escuela Superior Jose Rojas Cortes