Julie page

customer servic, answer 40 lines phone, filing, typing, setting appointments

jan 1965 -nov 1976 several dufferent areas, tenkey, payment area, adding payment and documents to balance. file clerk, had 10 people di rezearch under me.

• Maintained cash drawer precision through systematic counting at shift start and end.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Addressed customer needs and made product recommendations to increase sales.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Answered questions about store policies and addressed customer concerns.

answer ohones, solve problems and sales

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Resolved problems, improved operations and provided exceptional service.

bankcard dept. customer service, help customer fill out applications, research problems, credit reports, filing, answer phones. filed un on switchboard

• oSelf-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.