Julie Palacios
San Marcos,TX
Summary
Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.
Overview
16
16
years of professional experience
Work History
Medical Office Assistant
Hill Country Foot Specailist
03.2022 - Current
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Assisted in the preparation of medical records and documentation for patient visits.
- Communicated effectively with patients regarding treatment plans and procedures.
- Supported billing and coding processes, ensuring accuracy in insurance claims submissions.
- Improved patient intake procedures, enhancing overall efficiency and reducing wait times.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
DSP
Hill Country IDD (SCHEIB OPPORTUNITY)
03.2010 - 03.2022
- Facilitated daily activities for individuals with intellectual and developmental disabilities.
- Developed and implemented personalized care plans to enhance client well-being.
- Trained staff on best practices in client engagement and safety protocols.
- Monitored behavioral progress, adjusting strategies to meet individual needs effectively.
- Led workshops focused on skill-building and community integration for clients.
- Streamlined reporting processes, improving documentation accuracy and compliance standards.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
Computer Business Systems
Texas Careers
San Antonio, TXSkills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Medical reception
- Medical terminology
- Insurance verification
- Managing patient records
- Appointment management
- Phone and email etiquette
- Clinical documentation
- Medical office software
- EMR software
- Medical transcription
- Cleaning and sanitizing
Timeline
Medical Office Assistant
Hill Country Foot Specailist
03.2022 - Current
DSP
Hill Country IDD (SCHEIB OPPORTUNITY)
03.2010 - 03.2022
Computer Business Systems
Texas Careers