Summary
Overview
Work History
Education
Skills
Timeline
Gap In Work History Since 1999
Generic

Julie Parker

Byram,MS

Summary

Dynamic mental health professional with extensive experience at MS State Hospital and MS Children's Home Society, excelling in behavioral management and crisis intervention. Proven ability to enhance patient care through effective communication and teamwork. Skilled in maintaining patient safety and confidentiality while fostering positive relationships, ensuring optimal outcomes in challenging environments. Solid background in secretarial and receptionist roles, with the education to do basic medical assisting duties.

Overview

8
8
years of professional experience

Work History

Psych Technician / Mental Health Technician

MS State Hospital
01.1996 - 08.1999
  • Contributed to efficient clinical operations by maintaining organized patient records and ensuring accurate documentation.
  • Maintained a safe environment for both patients and staff through diligent observation and crisis intervention techniques.
  • Implemented behavioral management techniques to minimize disruptions within the therapeutic milieu effectively.
  • Managed crisis situations efficiently by utilizing de-escalation techniques to maintain safety within the facility calmly.
  • Promoted self-awareness in patients through guided reflection activities, encouraging personal growth and insight.
  • Enhanced patient care by providing emotional support and implementing personalized treatment plans.
  • Facilitated smooth transitions between shifts through detailed reporting and concise handover communications.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality and privacy of patients'' personal information.
  • Collaborated with multidisciplinary teams for optimal patient outcomes and streamlined care processes.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Counseled and mentored clients on substance use and life choices.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Maintained patient records, documenting changes in patient condition.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Improved patient engagement with therapeutic activities, tailoring approaches to individual interests.
  • Managed crisis situations effectively, ensuring safety of all involved.

Youth Care Specialist

Mississippi Children's Home Services (Power's Therapeutic Group Home)
08.1995 - 07.1998
  • I did everything from preparing meals, driving clients to/from school, appointments, and court proceedings. I supervised chores, homework, phone calls, laundry, and free time.
  • I did case management, monthly reports for multidisciplinary team and attended those meetings. I also provided 1:1 counseling on a schedule and as needed. I gave prescribed medications and general medications for the occasional headache, cold, etc.
  • Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
  • Led workshops focused on developing essential skills such as communication, problem-solving, teamwork, and conflict resolution.
  • Maintained strict confidentiality regarding sensitive information pertaining to each youth''s background and circumstances.
  • Provided a safe and nurturing environment for at-risk youths, offering compassionate guidance during times of personal struggle.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for each youth, promoting their overall wellbeing.
  • Fostered positive relationships with youths, guiding them towards healthier choices and improved behaviors.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Managed crisis situations effectively, deescalating conflicts and ensuring the safety of all involved parties (even if that entailed calling the judge for a court order and calling the police to take a client to juvenile detention).
  • Documented data and completed accurate updates to case records.

Educational Therapist / Secretary & Receptionist

Hudspeth Regional Center
06.1991 - 08.1992
  • Worked in Early Intervention Program with children ages birth to 5 yrs.
  • Completed F.I.R.S.T. Training
  • Did secretarial and receptionist duties, such as answering phone, preparing memos, scheduling appointments, help to prepare graduation ceremony, as well as, making individualized teaching materials.
  • Provided educational therapy, assisted in speech group and social skills group for patients.
  • Assisted Physical Therapist and Occupational Therapist as needed.
  • Built strong relationships with families by maintaining open lines of communication regarding student progress and goals.
  • Created educational goals for patients age birth to 5 years and tracked progress according to goals for interventions.
  • Enhanced student comprehension by incorporating multisensory teaching techniques and individualized learning plans.
  • Adapted teaching methods to accommodate students with a variety of learning styles, promoting increased engagement and comprehension.
  • Conducted thorough assessments of student skills and progress, identifying areas of strength and weakness to inform tailored instruction.
  • Boosted student motivation and self-confidence through consistent encouragement and positive reinforcement
  • Evaluated students'' emotional, behavioral, and social development to provide targeted therapeutic support when needed.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Psychology

Mississippi College
Clinton, MS
05-1995

Associate of Science - Liberal Arts And Sciences

Hinds Community College
Raymond, MS
05-1992

Certified Medical Assistant - Medical Assistant

Moore Career College
Jackson, MS
05-1992

Skills

  • Behavioral observation and management
  • Active listening
  • Patient safety
  • Direct patient care and Conflict Resolution
  • Teamwork and collaboration
  • Multitasking and time management
  • Excellent communication
  • Verbal and written communication
  • Decision-making
  • Secretarial and Receptionist skills
  • Self motivation
  • Interpersonal skills

Timeline

Psych Technician / Mental Health Technician

MS State Hospital
01.1996 - 08.1999

Youth Care Specialist

Mississippi Children's Home Services (Power's Therapeutic Group Home)
08.1995 - 07.1998

Educational Therapist / Secretary & Receptionist

Hudspeth Regional Center
06.1991 - 08.1992

Psychology

Mississippi College

Associate of Science - Liberal Arts And Sciences

Hinds Community College

Certified Medical Assistant - Medical Assistant

Moore Career College

Gap In Work History Since 1999

   In 1999, I resigned from MS State Hospital due to a high-risk pregnancy. That same week, my 18 yr old sister died of complications to having a malignant tumor removed.  I went through a depression. I had my 2nd child in 2002, and my 3rd in 2004,  My youngest child had breathing problems from birth, I couldn't return to work because my sick baby grew into a sick child. He missed so much school, that with the pediatrician's blessing, I withdrew him from school. I homeschooled him and his health improved tremendously! My oldest two recently graduated from university.  With all my children grown, I am now more than ready to return full-time to the working world! 

   I hope this explains the gap in my work history.  I'm aware that many things have changed.  I learn and adapt quickly.  I'm happy to get any certifications necessary to update my skills.

   Thank you for your time and consideration.

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Julie Parker