Microsoft Excel
Julie Paul
Portland,Oregon
Summary
Responsible job seeker brings great safety record, clean driving history and focus on customer service. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional work environment. Dependable and adaptable with resourceful nature and conscientious approach.
Overview
9
9
years of professional experience
Work History
Delivery Driver
UPS
10.2022 - 01.2024
- Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Front End Lead Supervisor
New Seasons Market
10.2014 - 06.2022
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Psychopathology
Fresno City College
Fresno, CAFresno High School
Fresno, CA06.2004
Skills
- GPS Navigation
- Customer Service
- Attention to Detail
- DOT Compliance
- Load Balancing
- Defensive Driver Training
- Lifts up to 70 Pounds
- Safe Food Handling
- Adaptability
Software
Timeline
Delivery Driver
UPS
10.2022 - 01.2024
Front End Lead Supervisor
New Seasons Market
10.2014 - 06.2022
Psychopathology
Fresno City College
Fresno High School