Julie Pickens
Cincinnati,United States
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
28
28
years of professional experience
Work History
Office Manager
Reinvigorated Properties
03.2021 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Billing and Collections
Rumpke Waste & Recycling
01.2017 - 02.2021
- Assisted in audit preparation, providing necessary documentation for thorough review of financial activities.
- Managed high-volume accounts, prioritizing workloads to ensure timely processing of invoices.
- Maintained accurate financial records, ensuring all transactions were properly documented and filed.
Office Manager
Bayes and Sons Custom Remodelers
12.1996 - 12.2016
- Managed financial aspects of the business including budgeting, payroll processing, and expense tracking
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Education
High School Diploma -
Diamond Oaks Career Development Center
Cincinnati, OHSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Customer Relations
Timeline
Office Manager
Reinvigorated Properties
03.2021 - Current
Billing and Collections
Rumpke Waste & Recycling
01.2017 - 02.2021
Office Manager
Bayes and Sons Custom Remodelers
12.1996 - 12.2016
High School Diploma -
Diamond Oaks Career Development Center