Julie Picou

• Coordinated patient care plans to enhance health outcomes and address individual needs.
• Provide education to physicians, case managers and other members of the team on the issues related to utilization review including inappropriate admissions and placements.
• Implemented evidence-based nursing interventions, contributing to improved quality of care and patient satisfaction scores.
• Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
• Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
• Educated patients on disease management strategies, promoting self-care and adherence to treatment plans.
• Developed and implemented quality improvement initiatives to streamline case management processes.
• Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
• Mentored new nursing professionals during orientation periods, fostering a collaborative team dynamic that supported the delivery of high-quality care.
• Reported findings to quality departments after conducting routine audits and worked with team to devise corrective actions for deficiencies.
• Conducted regular audits of clinical records to identify areas for improvement in documentation accuracy and compliance with regulatory standards.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Root Cause Analysis audits for readmissions and ER visits. Identified trends and provided suggestions for correction and/or improvements.

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• Coordinated patient care plans to enhance health outcomes and ensure compliance with treatment protocols.
• Assessed patient needs through comprehensive evaluations and developed tailored intervention strategies.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Educated patients and families on available community resources, facilitating access to necessary support services.
• Collaborated with multidisciplinary teams to streamline care transitions and improve service delivery.
• Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
• Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
• Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
• Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.

• Maintained professional knowledge and skills based on current evidence-based practice. Maintained expertise in chronic care/disease management and Health Promotion/Disease Prevention.
• Collaborated with interdisciplinary teams to enhance patient outcomes and coordinate care.
• Educated patients on chronic disease management and preventive health strategies.
• Advocated for veterans' healthcare needs, facilitating access to essential services and resources.
• Assessed health status of patients by eliciting health histories, conducting physical assessments, and analyzing data to formulate plans of care.
• Coordinated referrals to specialty providers when necessary, facilitating seamless transitions of care between different healthcare professionals.
• Utilized evidence-based practices to develop individualized treatment plans tailored specifically for each patient''s unique needs.
• Monitored and managed chronic health conditions, effectively coordinating care between primary care providers, specialists, and patients.
• Educated patients on medication management to ensure proper adherence and minimize potential adverse effects.
• Managed complex caseloads consisting of patients with diverse health needs, demonstrating adaptability and expertise in various clinical settings.
• Encouraged health-promoting behaviors to improve patient health and reverse disease.
• Evaluated patient needs during triage to prioritize cases based on urgency, ensuring timely treatment for all individuals seeking care.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Performed triage on incoming patients and determined severity of injuries and illnesses.

• Conducted in-home visits to assess patient needs, ensuring proper support and resources were provided.
• Ensured patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations.
• Developed care plans tailored to individual patient needs, enhancing service delivery and patient satisfaction.
• Advocated for patients' needs within the healthcare system, ensuring access to essential services and resources.
• Developed strong relationships with patients and families, fostering trust and open communication throughout the care process.
• Served as a liaison between patients, families, providers, and community resources to ensure seamless coordination of care services.
• Provided education on disease management, promoting self-care strategies and empowering patients to take control of their health.
• Coordinated interdisciplinary team meetings to discuss patient progress and adjust care strategies effectively.
• Educated clients and families on community resources, treatment options and health care services to better manage conditions.
• Reduced hospital readmission rates through diligent monitoring and timely follow-up with patients.
• Managed caseloads efficiently, prioritizing high-risk patients for more frequent monitoring and intervention.
• Improved quality of patient care by conducting comprehensive assessments and adjusting care plans accordingly.
• Participated in team meetings and trainings to stay updated on best practices and new developments in care management.

• Administered medications and treatments according to established protocols and physician orders.
• Managed patient assessments and care plans to ensure optimal health outcomes.
• Educated patients and families on health management, disease prevention, and medication adherence.
• Monitored vital signs and documented changes in patient conditions for timely interventions.
• Trained and mentored junior nursing staff in best practices for patient care delivery.
• Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
• Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
• Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
• Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
• Facilitated smooth transitions from hospital discharge to home-based care by coordinating necessary resources and support systems.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Optimized patient comfort by addressing individual physical, emotional, spiritual needs during end-of-life care.
• Performed skilled nursing procedures such as IV therapy administration, tracheostomy care maintenance under physician supervision when required.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• OASIS reviewer and ICD-9 and ICD-10 Coding. Also trained staff on OASIS assessments and coding.
• Performed chart audits to assure CMS guidelines and criteria met.
• Controlled costs to keep business operating within budget and increase profits.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Performed triage on incoming patients and determined severity of injuries and illnesses.