Julie Pieffle
Oshkosh,WI
Summary
Dedicated to offering assistance to patients, coordinating appointments. Positive and upbeat with each patient. Helping patients get to the right department. Always willing to improvise productivity. Great with multitasking and task skills. Detail oriented individual, addresses issues
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Par 1 Scheduler
Forefront Dermatology
06.2018 - Current
- Answering phones gathering patient first and last name, date of birth and address. Verifying patient cell phone number and email address.
- Gathering patient insurance information, asking if insurance is PPO or HMO based on insurance type. Finding out who is the subscriber for the insurance and if it thru an employer.
- Asking each patient what they are being seen for. Scheduling patient according to Physician or Physician Assistant preferences.
- Helped with patient medication requests, filing out what medication is needed for a refill.
- Helped with medical records requests to take information needed to send over to the correct department if was Doctor office or patient request.
- Cancelling and rescheduling appointment requests from patients.
- Going over what is needed for the appointment, ID, Insurance card, Medication lists. Calling the insurance company to be sure we are in your network.
Safety Assistant
Chizek Transport
11.2015 - 06.2018
- Called drivers to help get them scheduled for there drug testing or upcoming license that needed renewing.
- Printed out paperwork for the new drivers handbooks.
- Scheduled hotel rooms for new drivers
- Checked in with drivers who did not finish there paperwork for the day before. Contacted drivers who were over there driving times.
- Answered phones for complaints with how drivers were driving. Spoke with officers to get information on an accident that one of our drivers were in.
- Pulled records for the safety manager on past drivers who wanted to return.
- Helped with safety training and safety hazards
Education
Diploma - Medical Billing And Claims
Ashworth College
Norcross, GA06-2008
High School Diploma -
Port Washington High School
Port Washington, WI06-1997
Skills
- Patient registration
- Insurance verification
- working on EMA and Next Gen
- Phone etiquette
Timeline
Par 1 Scheduler
Forefront Dermatology
06.2018 - Current
Safety Assistant
Chizek Transport
11.2015 - 06.2018
Diploma - Medical Billing And Claims
Ashworth College
High School Diploma -
Port Washington High School