Julie Pierce
NY
Summary
Proven in high-pressure environments, I excel in customer service and multitasking, ensuring seamless dining experiences at establishments like Green Front Restaurant. My ability to maintain composure and collaborate effectively with teams highlights my strong interpersonal and organizational skills, contributing significantly to workplace efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Waitress
Green Front Restaurant
01.2024 - 07.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Hostess/wattress
Depot Restaurant
01.2023 - 03.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Arts - Hospitality
Finger Lakes Community College
Canandaigua, NY05-2021
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Waitress
Green Front Restaurant
01.2024 - 07.2024
Hostess/wattress
Depot Restaurant
01.2023 - 03.2024
Associate of Arts - Hospitality
Finger Lakes Community College
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