Summary
Work History
Education
Skills
Timeline
Generic

JULIE PIERRE

BRONX,NY

Summary

Highly experienced and self-motivated individual with outstanding experience in the healthcare setting. Extensive knowledge in medical billing and coding, claims, patient account management, and customer care. Able to handle a high volume of assignments in fast paced environment, while maintain emphasis on prioritizing and completing tasks to ensure efficient patient care delivery.

Work History

Case Coordinator

Institute home care
11.2010
  • Answered phone calls and directed calls to appropriate parties and took messages
  • Attended meetings and recorded minutes
  • Greeted visitors and determined whether they should be given access to specific individuals
  • Performed general office duties
  • Filed and retrieved corporate documents, records, and reports
  • Handled patient complaints on the phone and in the agency setting
  • Daily customer service calls to patients
  • Participated in agency on-call when scheduled
  • Scheduled/Assigned HHA's/PCA to patient cases.

Clerical Assistant (Intern)

ST Barnabas Hospital
08.2019 - 01.2020
  • Analyzed needs of the business and created dashboard account for patients to access their health portal 24/7
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Scheduled appropriate follow up appointments with over 20 patients daily

Education

Bachelor of Science - Health Services Administration

Lehman College
Bronx, NY
01.2020

AAS - Health Information Technology

TCI College
New York, NY
05.2012

Skills

  • Microsoft Office Suite
  • Excel
  • Power Point
  • Word
  • Medical office Software (Medisoft, Delmar application, vision-health MEDX)
  • Knowledge of Health Insurance Regulations and Billing Compliances
  • Medical Coding (ICD-9-CMS & CPT10)
  • Medical Terminology
  • Medical Software Application
  • Fluent in both French and Creole
  • Analytical mindset
  • Patient care expertise
  • Quality Assurance
  • FLUENT in English, Creole, French

Timeline

Clerical Assistant (Intern)

ST Barnabas Hospital
08.2019 - 01.2020

Case Coordinator

Institute home care
11.2010

Bachelor of Science - Health Services Administration

Lehman College

AAS - Health Information Technology

TCI College

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JULIE PIERRE