Summary
Overview
Work History
Education
Skills
Timeline
Generic

JULIE PIERRE

BRONX,NY

Summary

Highly experienced and self-motivated individual with outstanding experience in the healthcare setting. Extensive knowledge in medical billing and coding, claims, patient account management, and customer care. Able to handle a high volume of assignments in fast paced environment, while maintain emphasis on prioritizing and completing tasks to ensure efficient patient care delivery.

Overview

Work History

Case Coordinator

Institute home care
2010.11
  • Answered phone calls and directed calls to appropriate parties and took messages
  • Attended meetings and recorded minutes
  • Greeted visitors and determined whether they should be given access to specific individuals
  • Performed general office duties
  • Filed and retrieved corporate documents, records, and reports
  • Handled patient complaints on the phone and in the agency setting
  • Daily customer service calls to patients
  • Participated in agency on-call when scheduled
  • Scheduled/Assigned HHA's/PCA to patient cases.

Clerical Assistant (Intern)

ST Barnabas Hospital
2019.08 - 2020.01
  • Analyzed needs of the business and created dashboard account for patients to access their health portal 24/7
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Scheduled appropriate follow up appointments with over 20 patients daily

Education

Bachelor of Science - Health Services Administration

Lehman College
Bronx, NY
01.2020

AAS - Health Information Technology

TCI College
New York, NY
05.2012

Skills

  • Microsoft Office Suite
  • Excel
  • Power Point
  • Word
  • Medical office Software (Medisoft, Delmar application, vision-health MEDX)
  • Knowledge of Health Insurance Regulations and Billing Compliances
  • Medical Coding (ICD-9-CMS & CPT10)
  • Medical Terminology
  • Medical Software Application
  • Fluent in both French and Creole
  • Analytical mindset
  • Patient care expertise
  • Quality Assurance
  • FLUENT in English, Creole, French

Timeline

Clerical Assistant (Intern)

ST Barnabas Hospital
2019.08 - 2020.01

Case Coordinator

Institute home care
2010.11

Bachelor of Science - Health Services Administration

Lehman College

AAS - Health Information Technology

TCI College

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JULIE PIERRE