Julie Prady
Raleigh,NC
Summary
Driven and detail-oriented professional with a proven track record at Lake Pine Oral & Facial Surgery and Wayne County Department of Social Services. Mastered multiple dental software platforms.
Collaborative leader with dedication to partnering with coworkers to promote and empower work culture. Strength in building and maintaining relationships with diverse range of patients and clients. Effective problem solver. Highly committed coworker with a hardworking mentality.
Overview
13
13
years of professional experience
Work History
Office Administrator/Surgical Assistant
Lake Pine Oral & Facial Surgery
05.2014 - 02.2023
- Experienced in WinOMS, Oms Vision, Open Dental, Dentrix, and DSN.
- Verify insurance benefits and eligibility.
- Present financial/treatment plans with patients/or parents.
- Requested predeterminations and appeals for patients.
- Schedule appointments, check patients in and out, collect payments in person and over the phone.
- Utilize a phone system w/multiple lines and high volume of calls along with responding to patient calls and emails.
- Confirmed appointments/followed up on unscheduled/canceled/missed appointments. Recall List.
- Writing and emailing correspondence to referring dentists and specialists.
- Circulate/Recover Patients/Consults/Follow Ups for Oral Surgeon.
- Sterilize Instruments.
- Set up and tear down of rooms.
- Take Panoramic X-rays (X-ray Certified)
Adult Medicaid Caseworker
Wayne County Department of Social Services
02.2010 - 04.2014
- Managed an ongoing case load of over 400 Adult Medicaid Clients.
- Interviewed and determined initial eligibility for new clients.
- Processed termination notices, review packets, denials, compiled district review files and archived client cases for master file.
- Request appeals for denied cases. Gathered all documents and correspondence for hearings on denials.
- Monitored case progress for timely completion of Clients 6 month and 1 year reviews to determine ongoing eligibility and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
Education
Course Work - Technical Management
Embry-Riddle Aeronautical University
Bitburg, DECourse Work - Business Administration
University of Phoenix
Phoenix, AZCertificate - Administration Assistant Computer Training
Wayne Community College
Goldsboro, NC06.2008
High School Diploma -
Western Reserve High School
Collins, OH06.1995
Skills
Ability to learn quickly
Excellent communication/phone skills
Attention to detail/ability to multitask
Excellent computer skills
Type 60 wpm
X-RAY Certified
OSHA/HIPAA Certified
Timeline
Office Administrator/Surgical Assistant
Lake Pine Oral & Facial Surgery
05.2014 - 02.2023
Adult Medicaid Caseworker
Wayne County Department of Social Services
02.2010 - 04.2014
Course Work - Technical Management
Embry-Riddle Aeronautical University
Course Work - Business Administration
University of Phoenix
Certificate - Administration Assistant Computer Training
Wayne Community College
High School Diploma -
Western Reserve High School
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