Julie Pruske
Milwaukee,WI
Summary
Professional with strong background in managing large-scale operations and ensuring optimal performance. Known for results-oriented approach and fostering collaborative team environment. Reliable and adaptable, with skills in strategic planning and operational oversight that drive organizational success.
Overview
11
11
years of professional experience
Work History
Assistant Complex Director
University of Wisconsin - Whitewater
07.2020 - 05.2023
- Contributed to the administration of University Housing by participating in committees, attending staff meetings, and supporting colleagues
- Managed 350-450 students across a traditional residence hall and a non-traditional apartment complex, addressing academic and mental health concerns and making necessary referrals
- Assisted with opening and closing procedures for the housing community and engaged in crisis intervention for various student issues
- Utilized Maxient software to adjudicate conduct incidents, promoting personal responsibility and academic success
- Served as advisor to the Benson/Cambridge and Clem/Benson Leadership Involvement Teams, managing a $1,200 annual budget and focusing on recruitment and relationship building
- Co-supervised 14 Resident Assistants, monitored performance, and developed training content for 80 hours of Fall training each year for three years
- Hired and managed Front Desk Assistants, overseeing payroll and operations, including staffing schedule management and client support
- Analyzed Educational Benchmarking, Inc
- (EBI) data, creating presentations for the Director of Housing and developing booklets for staff discussions on improving experiences
- Served as Clery Auditor for University Housing Conduct, generating reports on Clery reportable offenses
- Facilitated the transition of the annual Boxes and Walls equity, diversity, and inclusion program for first-year students, enhancing both virtual and in-person experiences
Production Team Member & Artist Transportation Lot Coordinator
Summerfest
06.2017 - Current
- Company Overview: Milwaukee, WI
- Trained and managed a team of 12 employees responsible for operating a fleet of 15 passenger and cargo vans
- Oversaw the opening and closing of the Entertainment Lot during the festival, operating from 9 AM to 12 AM
- Set up, organized, and managed the Entertainment Lot, ensuring smooth operations throughout the event
- Installed signage and barricades to optimize traffic flow and organize load/unload areas and parking
- Coordinated artist transport based on performance schedules and stage priorities, ensuring timely arrivals and departures
- Collaborated with stage managers to manage logistics for both the 7 main and 13 side stages, facilitating transport for support acts
- Managed performer contracts and riders, entering data and creating spreadsheets in Excel while addressing artist inquiries
- Assisted artists and stage managers with on-site errands, created playlists for parades, and set up and dismantled the public address system for special events
- Milwaukee, WI
Front Desk Manager on Duty
Wisconsin Athletic Club
10.2023 - Current
- Company Overview: West Allis, WI
- Promote a member-first attitude, striving to create enthusiastic fans of the WAC
- Maintain club and locker room cleanliness and ensure orderly towel service for member convenience
- Resolve issues promptly to ensure the safety and satisfaction of members and guests
- Act as a leader & mentor for team members, serving as the main point of contact for all departments during shifts
- Create monthly schedules for the Front Desk team based on availability
- Process payments accurately for classes, personal training, Pro-Shop, and snack items
- Restock beverages and health products, and promote ongoing programs and events to members
- Upsell additional services and collaborate with team members to support club operations
- West Allis, WI
House Manager
Young Auditorium
09.2014 - 05.2018
- Company Overview: Whitewater, WI
- Managed various aspects of performances and events, including opening and securing the building at the end of shifts for the 1,300 seat theatre
- Checked in staff, assigned duties, and coordinated with backstage personnel on safety and operational procedures
- Ushered and greeted patrons, ensuring timely start of events and monitoring intermissions
- Oversaw setup and teardown of lobby and banquet areas, arranging furniture, signage, and merchandise displays
- Whitewater, WI
Attractions Cast Member, Epcot
Walt Disney World - College Program
01.2019 - 05.2019
- Worked at The Seas with Nemo and Friends and Turtle Talk with Crush, with additional training in Illuminations: Reflections of Earth and Park Clear safety protocols
- Operated The Seas with Nemo and Friends, handling ride operations, guest loading/unloading, and queue management
- Assisted in Turtle Talk with Crush by presenting safety instructions and facilitating audience interactions
- Managed safety for the Illuminations show, including setting up stanchions, directing guest traffic, and ensuring a clean environment post-show
- Participated in nightly Park Clear operations, systematically checking all areas to ensure guest departure before closing
Paraprofessional
Milwaukee Public Schools, Gaenslen Elementary
11.2019 - 06.2020
- Supported 1st grade teachers and students across three classrooms while also supervising K4-8th grade students during recess
- Served as a substitute teacher for various grade levels during teacher absences and meetings
- Assisted in organizing and distributing end-of-year report cards during the COVID-19 pandemic
Entertainment Lot Coordinator
Wisconsin State Fair
08.2017 - 01.2019
- Company Overview: West Allis, WI
- Recruited, hired, and trained a team of 24 transportation employees to manage operations during the 11-day fair, coordinating schedules and ensuring effective coverage from 9 AM to 12 AM
- Collaborated with artists and stage managers to facilitate their arrivals and departures, creating a detailed timetable for efficient transportation to and from stages
- Oversaw the coordination of drivers and safety personnel on-site, ensuring a seamless flow of talent and minimizing disruptions through proactive communication with division supervisors
- West Allis, WI
Resident Assistant
University of Wisconsin - Whitewater
01.2016 - 05.2018
- Managed the well-being of 68 residents on a coed floor in a 10-story residence hall, the largest on campus
- Planned and executed monthly educational programs and one complex-wide event each semester
- Attended weekly staff meetings and biweekly one-on-one sessions with supervisors to ensure effective communication and support
- Enforced university policies while fostering a strong community through regular check-ins, floor dinners, and engaging floor programs
Education
Master of Business Administration - Project Management, Information Technology Management
University of Wisconsin - Whitewater
05.2023
Bachelor of Arts - Theatre, Arts Management
University of Wisconsin - Whitewater
05.2018
Skills
- Leadership qualities
- Personnel management
- Team building
- Verbal and written communication
- Customer service management
- Operations management
- Administrative skills
- Event coordination
- Operations oversight
- Scheduling and calendar management
- Problem-solving skills
- Team performance monitoring
Community Involvement And Other Experience
- Travel Study, United Kingdom, Scotland, Wales, Northern Ireland, London, 05/01/17, Paris, France, 05/01/18
- Delta Zeta Sorority - Epsilon Kappa Chapter at UW-Whitewater, Active Member, 09/01/14, 05/01/18
- Delta Zeta Sorority - Epsilon Kappa Chapter at UW-Whitewater, Alumnae, 06/01/18
- Juan Fiesta Productions | Jon Pardi Production Assistant, 08/01/24
- Milwaukee Recreation - Aquatics, Swim Coach and Water Safety Instructor, 08/01/12, 03/31/20
- Sidetracked, Bartending, 06/01/19, 11/30/19
- Nordstrom, Style Consultant, 09/01/18, 01/31/19
- Bristlecone Legends Club, Bartending, 10/01/17, 05/31/18
- Casual Joe's BBQ, Cook, Server, Cleaner, 10/01/17, 05/31/18
- The Tonight Show Starring Jimmy Fallon, Production Assistant, 01/01/18, 02/28/18
- Florentine Opera Company, Development Intern, 01/01/17, 05/31/17
Presentations And Committees
LIT Training, Fall 2021, Advertising & Publicity, LIT Training, Fall 2022, Leadership in College, LIT Training, Fall 2020, Engaging Upperclassmen, Fall LIT recruitment, 2022, 2023, LIT Development Day, 2021, Website Design, LIT Development Day, 2022, Website Design, assist in coordination of schedule, selecting keynote speaker, facilitating the day, with set up and take down., Week Long Welcome Home Fall 2022 events summer planning committee, advertisement and activity selection, Boxes and Walls Planning Committee, Fall 2020, Fall 2021, Fall 2022
Timeline
Front Desk Manager on Duty
Wisconsin Athletic Club
10.2023 - Current
Assistant Complex Director
University of Wisconsin - Whitewater
07.2020 - 05.2023
Paraprofessional
Milwaukee Public Schools, Gaenslen Elementary
11.2019 - 06.2020
Attractions Cast Member, Epcot
Walt Disney World - College Program
01.2019 - 05.2019
Entertainment Lot Coordinator
Wisconsin State Fair
08.2017 - 01.2019
Production Team Member & Artist Transportation Lot Coordinator
Summerfest
06.2017 - Current
Resident Assistant
University of Wisconsin - Whitewater
01.2016 - 05.2018
House Manager
Young Auditorium
09.2014 - 05.2018
Bachelor of Arts - Theatre, Arts Management
University of Wisconsin - Whitewater
Master of Business Administration - Project Management, Information Technology Management
University of Wisconsin - Whitewater
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