Focused Certified Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Offering 8-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations. Skillful in assisting with in office procedures and sterile fields.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Northern Light Primary care Unity
Unity, ME
08.2019 - Current
Administered injections under the direction of a physician or nurse practitioner.
Conducted insurance verification and pre-certification and pre-authorization functions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Collected, labeled and stored laboratory specimens properly prior to testing.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Responded to patient callbacks and phone-in prescription refill requests.
Kept facility stocked with necessary supplies, equipment and instruments.
Scheduled appointments for patients via phone and in person.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Changed dressings on wounds to prevent infection and check for healing.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Handled general office duties to support administrative staff during peak hours.
Positioned patients properly during examination or treatment for comfort and safety.
Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Explained treatment procedures and physicians' instructions.
Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Contributed to office operations by triaging patients by severity of medical complaint.
Measured vital signs and took medical histories to prepare patients for examination.
Cleaned and maintained medical equipment following procedures and standards.
Administered medications under physician's supervision.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Completed basic physical assessments of clinic patients to provide optimal care.
Performed preliminary physical tests to accurately record results in patient history summary.
Prepared treatment rooms for patient examinations.
Labeled and completed lab requisitions using ICD and CPT coding.
Incorporated outside records into charts and EHR.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Assisted back office patient processes to reduce office wait times.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Worked with cross-functional teams to achieve goals.
Understood and followed oral and written directions.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Planned and completed group projects, working smoothly with others.
Certified Medical Assistant
Northern Light Urologic Surgery of Maine
Bangor, ME
12.2016 - 08.2019
Collected, labeled and stored laboratory specimens properly prior to testing.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Responded to patient callbacks and phone-in prescription refill requests.
Kept facility stocked with necessary supplies, equipment and instruments.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Changed dressings on wounds to prevent infection and check for healing.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Positioned patients properly during examination or treatment for comfort and safety.
Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Explained treatment procedures and physicians' instructions.
Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Contributed to office operations by triaging patients by severity of medical complaint.
Cleaned and maintained medical equipment following procedures and standards.
Administered medications under physician's supervision.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Completed basic physical assessments of clinic patients to provide optimal care.
Prepared treatment rooms for patient examinations.
Labeled and completed lab requisitions using ICD and CPT coding.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Organized charts, documents and supplies to maintain team productivity.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Processed orders for medical supplies and lab equipment.
Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Documented notes during patient visits.
Education
Certification - Medical Assistant
Northeast Technical Institute
Scarborough, ME
11-2016
GED -
Mt View High School
Thorndike, ME
06-1992
Some College (No Degree) - Health And Human Services
University of Maine At Augusta
Augusta, ME
Skills
HIPAA Compliance
Inventory and Supply Management
Medical Terminology
Clinical Applications
Medical Records Management
Specimens Collection and Processing
Inventory Management
Needs Assessments
Patient Documentation
Vital Sign Monitoring
Patient Scheduling
Patient Assessments
Patient-Focused Care
Patient Flow Management
Phlebotomy
Indirect Patient Care
Procedure Assistance
Clinical Documentation
Maintaining Confidentiality
Patient Relations
Infection Control Procedures
Understands Mobility Assistance Needs
Lab Equipment Setup
Preparing Specimens and Samples
Restocking Lab Supplies
Electronic Medical Records
Venipuncture and Phlebotomy
Proper Sterilization Techniques
Lab Equipment Calibration
Quick Problem Solver
General Housekeeping Ability
Pipetting
Medical Procedures
Certified in Basic Life Support (BLS)
Catheter Change and Preparation
Advanced Anatomy Knowledge
Immunization Administration
CPR
Professional Bedside Manner
Conflict Resolution Abilities
Valid Maine Driver's License
First Aid
EKG Set up and Monitoring
Patient Toileting
Communicating With Patient Families
Timeline
Certified Medical Assistant
Northern Light Primary care Unity
08.2019 - Current
Certified Medical Assistant
Northern Light Urologic Surgery of Maine
12.2016 - 08.2019
Certification - Medical Assistant
Northeast Technical Institute
GED -
Mt View High School
Some College (No Degree) - Health And Human Services