Julie Reid
Monroe,GA
Summary
Experienced in customer service with a focus on effective communication and team collaboration. Responsibilities included greeting customers, managing transactions through a computerized point-of-sale system, and addressing inquiries regarding products and services. Demonstrated ability to maintain a clean and organized environment while adhering to safety protocols. Proven track record of providing assistance during opening and closing shifts, ensuring operational efficiency.
Overview
4
4
years of professional experience
Work History
Hostess/Crepe Maker
Le Gabrielle
Monroe, Georgia
02.2025 - 05.2025
- Greeted guests warmly upon arrival, seating them promptly.
- Communicated clearly with kitchen staff regarding customer orders.
- Provided excellent customer service by addressing customer needs promptly.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
Cashier
Dornans
Moose, Wyoming
05.2023 - 11.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
Zipline Guide
Treetop Quest
Buford, Georgia
03.2021 - 11.2022
- Ensured that all participants met the necessary physical requirements for participation in the tour activities.
- Performed daily safety and operational inspections of zipline equipment.
- Organized supplies for each tour including harnesses, helmets, gloves.
- Inspected ropes course elements regularly for wear or damage.
- Conducted pre-tour briefings for groups to ensure everyone was aware of all safety protocols.
- Maintained a safe environment by monitoring weather conditions and responding appropriately to any changes in the environment or customer behavior.
Education
Nursing
Georgia Gwinnett College
Lawrenceville, GATimeline
Hostess/Crepe Maker
Le Gabrielle
02.2025 - 05.2025
Cashier
Dornans
05.2023 - 11.2024
Zipline Guide
Treetop Quest
03.2021 - 11.2022
Nursing
Georgia Gwinnett College