Julie Rendon

• Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

• Directed food production, food safety and food quality according to policies, procedures, laws and department requirements.
• Monitored food preparation, production and plating for quality control.
• Worked with customers to understand needs and provide excellent service.
• Arranged service work and managed maintenance logs on foodservice equipment.

• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Achieve member to get a better reward by upgrade their membership from gold star to executed membership.

make more profit to the store.

• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
• Documented customer orders and conveyed special requests to kitchen staff.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Kept kitchen, counter and dining areas cleaned and sanitized.

• Partnered with management to coach, discipline and manage employees.
• Drove process improvement strategies through lean processes and methodologies.
• Built highly productive teams through team building, clear communication and ongoing coaching.
• Assisted in organizing and overseeing assignments to drive operational excellence.

• Helped customers complete purchases, locate items and join reward program
• Created price tags and merchandise signs.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Collected and authorized payments of guests.

• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Evaluated suppliers to maintain cost controls and improve operations.
• Implemented operational strategies and effectively built customer and employee loyalty.

• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
• food cost, food ordering and inventory