Summary
Overview
Work History
Education
Skills
SUMMARY OF QUALIFICATIONS
Timeline
Cashier

Julie R. Kautza

Loves Park,IL

Summary

Apply my skills with office administration and dispatch working with people and assist them with their needs and goals. Utilize my skillset of systems and adapt to new challenges, apply my strong interpersonal skills, and work with groups or independently.

Overview

5
5
years of professional experience

Work History

Cashier

Walmart
07.2023 - Current
  • Help customers check out merchandise in a timely and efficient manner.
  • Help out with miscellaneous tasks that need to be done around the store.
  • Help customers find what they need throughout the store and answer any questions they may ask.


Call Dispatcher

Boone County Council on Aging – Keenage Center – Dispatch
04.2021 - 11.2022
  • Schedule transportation needs for customers who call in requests for transportation and assist drivers with any daily issues as they arise, schedule drivers’ assignments for the next day
  • Handle phone requests for customers requiring rides for grocery, medical appointments, or personal needs
  • Help drivers with issues regarding schedule adjustments
  • Assist drivers with location information and identifying most efficient routes
  • Update drivers with new schedule or pickup information
  • Handled escalated issues with clients

Bus Driver

Boone County Council on Aging – Keenage Center – Driver
03.2020 - 04.2021
  • Provide transportation for customers needing assistance traveling to locations within Boone County or Rockford
  • Responsibilities included:
  • Driving including the van, medical car for those unable to travel in the vans or for extended appointments
  • Deliver meals to clients assigned to receive meals within Boone County

Education

High School Diploma -

Bellmont High School
Decatur IN
06-1990

Skills

    Customer Service skills
    Driving Bus for a multitude of personnel

    Microsoft Office programs with emphasis on Word and Excel
    Multitasking in an office setting and driving bus

    Call center experience with emphasis on dispatching

    Efficiently can adapt to new systems and responsibilities

SUMMARY OF QUALIFICATIONS

Experience in Customer Service interactions via phone, face to face, and email.


Worked different departments within the Keenage Center as a driver and as a dispatcher.


Daily interaction with Word and Excel programs.


During high traffic times offered to assist driving the medical car after transition to the Dispatch group.


Efficiently can adapt to new systems and responsibilities.

Timeline

Cashier

Walmart
07.2023 - Current

Call Dispatcher

Boone County Council on Aging – Keenage Center – Dispatch
04.2021 - 11.2022

Bus Driver

Boone County Council on Aging – Keenage Center – Driver
03.2020 - 04.2021

High School Diploma -

Bellmont High School

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Julie R. Kautza