Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Julie Robinowitz

Saluda,NC

Summary

Dynamic Massage Therapist with extensive experience at JW Marriott Hotels, skilled in therapeutic techniques and client assessment. Adept at managing appointments and enhancing customer satisfaction through personalized care. Proven ability to promote wellness and increase revenue through effective advertising and self-employment strategies. Committed to delivering exceptional service and fostering client relationships.

Overview

32
32
years of professional experience

Work History

Massage Therapist

Self-employeed
Saluda, NC
09.2003 - Current
  • Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
  • Promoted health and wellness benefits of massage and related therapies to help clients achieve goals.
  • Organized and maintained full schedule of appointments with clients of different ages and physical needs.
  • Managed appointments through scheduling software systems with accurate records of services rendered.

Bartender

Hibachi Japanese Steakhouse
Rancho Mirage, CA
05.2007 - 08.2009
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Developed good working relationships with fellow employees through effective communication.

Massage Therapist

JW Marriott Hotels
Palm Desert , CA
11.2003 - 04.2004
  • Performed quality, therapeutic bodywork to meet clients' needs.
  • Assessed soft tissue condition, joint quality and function, muscle strength and range of motion.
  • Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
  • Promoted additional services and products available at the spa in order to increase revenue stream.

Cocktail Server, Bartender, Server

JW Marriott
Palm Desert, CA
12.1999 - 04.2004
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Developed rapport with regular customers to encourage repeat business.
  • Managed multiple tables simultaneously while maintaining high-quality service.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Provided excellent customer service at all times.
  • Communicated effectively with kitchen staff to ensure timely delivery of orders.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Monitored guest satisfaction and addressed concerns promptly to ensure a positive experience.

Waitress

Sagebrush Cantina
Calabasas , CA
05.1998 - 11.1999
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Served food and beverages to patrons and confirmed complete orders.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Prepared checks accurately and processed payments promptly.

Data Entry Clerk

Chargeback Support Group
Westlake Village, CA
05.1993 - 07.1994
  • Maintained data entry requirements by following data program techniques and procedures.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Checked source documents against entered data to ensure accuracy.
  • Maintained confidentiality of sensitive information.
  • Analyzed and processed current data records to provide detailed reports.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Reviewed and updated account information in company computer system.

Education

Massage Therapy - Massage Therapy 830 Hours

Academy of Professional Careers
Indio, CA
05-2003

High School Diploma -

Indian Hills High School
Calabasas, CA
06-1994

Some College (No Degree) - Psychology

College of The Desert
Palm Desert, CA

Some College (No Degree) - Psychology

Moorpark College
Moorpark, CA

Skills

  • Therapeutic techniques
  • Client assessment
  • Scheduling software
  • Muscle anatomy
  • Deep tissue therapy
  • Customer service
  • Customer satisfaction after care call
  • Time management
  • Self-employment mindset
  • Advertising for self-employment knowledge
  • Data entry

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Bartender

Hibachi Japanese Steakhouse
05.2007 - 08.2009

Massage Therapist

JW Marriott Hotels
11.2003 - 04.2004

Massage Therapist

Self-employeed
09.2003 - Current

Cocktail Server, Bartender, Server

JW Marriott
12.1999 - 04.2004

Waitress

Sagebrush Cantina
05.1998 - 11.1999

Data Entry Clerk

Chargeback Support Group
05.1993 - 07.1994

Massage Therapy - Massage Therapy 830 Hours

Academy of Professional Careers

High School Diploma -

Indian Hills High School

Some College (No Degree) - Psychology

College of The Desert

Some College (No Degree) - Psychology

Moorpark College

Similar Profiles

CREATE PROFILE
Julie Robinowitz