Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Julie Robinson

Winthrop Harbor,IL

Summary

Dedicated and dependable professional with a strong work ethic, known for consistently delivering results in dynamic and fast-paced settings. Demonstrated ability to quickly adapt and learn new concepts, allowing for seamless integration into any team or project. Thrives in challenging environments, leveraging a proactive approach to problem-solving and a commitment to excellence.

Overview

16
16
years of professional experience

Work History

Caregiver

Right At Home
04.2019 - 09.2019
  • Delivered consistent personal care support, following established care plans.
  • Fostered positive relationships with clients.
  • Delivered patient care with compassion and professionalism.

Caregiver

Private Homehealth
10.2017 - 09.2019
  • Delivered personalized care for various needs.
  • Supported clients with daily activities and well-being.

Director of Life Enrichment and Reception

Allure of Zion
09.2019 - Current
  • Directed Life Enrichment and Reception departments.
  • Completed state-regulated paperwork for each resident in facility.
  • Ensure smooth operation of reception area.
  • Coordinated guest services and administrative tasks effectively.
  • Regularly initiated communication with family members through calls.
  • Handled diverse questions from customers.
  • Collected and managed transactions.
  • Ensured up-to-date documentation for all residents.
  • Enhanced patient care services.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Evaluated employee performance objectively.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Cook

Lewis Clark Early Childhood Program
09.2013 - 10.2017
  • Managed daily food preparation and kitchen operations.
  • Ensured timely meal preparation and service.
  • Streamlined procurement processes.
  • Maintained accurate and timely state-mandated records.

Manager

Cloningers
10.2011 - 09.2013
  • Managed bakery and deli department at local grocery store.
  • Maintained high standards in food handling and presentation.
  • Handled all required paperwork, ensuring accuracy in records.
  • Led successful hiring initiatives within the department.
  • Ensured high customer satisfaction.

Manager

Walmart
05.2009 - 10.2011
  • Managed health and beauty department at Wal-Mart.
  • Managed entire department's ordering process.
  • Handled required paperwork efficiently.
  • Maintained inventory levels efficiently.
  • Spearheaded hiring processes within team.
  • Managed service inquiries and resolved issues.

Education

High school or equivalent - General education

Waukegan High School
Waukegan, IL
06.2007

Skills

  • Home Health Services
  • Patient Care Provider
  • Residential Support Services
  • Direct Patient Care

Additional Information

I am a hardworker, very reliable, fast learner. I excel in a fast pace environment.

Timeline

Director of Life Enrichment and Reception

Allure of Zion
09.2019 - Current

Caregiver

Right At Home
04.2019 - 09.2019

Caregiver

Private Homehealth
10.2017 - 09.2019

Cook

Lewis Clark Early Childhood Program
09.2013 - 10.2017

Manager

Cloningers
10.2011 - 09.2013

Manager

Walmart
05.2009 - 10.2011

High school or equivalent - General education

Waukegan High School
Julie Robinson