Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Julie Robinson

Hickory,NC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hospital Corpsman Third Class

United States Naval Service
San Diego, CA
01.2022 - Current
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Contacted medical facilities to schedule patients for admission.
  • Prepared treatment rooms for patient examinations.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Explained treatment procedures and physicians' instructions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assisted back-office patient processes to reduce office wait times.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Handled general office duties to support administrative staff during peak hours.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Collected samples from patients for laboratory testing purposes.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Education

High School Diploma -

Lincoln Park High School
Lincoln Park
06-2016

Skills

  • First Aid/CPR
  • Written communication
  • Planning
  • Leadership
  • Multitasking Abilities
  • Task prioritization
  • Customer relations
  • Quality assurance

Affiliations

  • Reader

Accomplishments

  • Navy and Marine Corps Achievement Medal for my efforts in COVID testing 2020-2022

Certification

  • BLS certified

References

References available upon request.

Timeline

Hospital Corpsman Third Class

United States Naval Service
01.2022 - Current

High School Diploma -

Lincoln Park High School
Julie Robinson