Julie Rodriguez
Long Beach,CA
Summary
Reliable candidate with extensive experience providing excellent patient care. Skilled in patient intake, data entry, and clinical procedures. Possesses excellent communication and problem-solving skills, with a commitment to providing quality healthcare services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Member
Galaxy Hamburgers
11.2014 - 12.2016
- Greeted customers and made them feel welcomed by establishing a friendly and supportive environment
- Maintained knowledge of promotions, sales and company policies about exchanges, payment and returns, and inform customers when helpful or necessary
- Cross trained between cashier and cook and assisted during peak business hours
- Covered shifts when coworkers needed time off or could not make it to a shift
- Learned advanced POS features and assisted with refunds and closing out registers.
Material Handler
CTDI Communications Test Design
11.2017 - 08.2019
- Loaded and unloaded incoming and outgoing materials and products
- Identified and labeled materials, and record their locations in the warehouse/on the shelves to maintain inventory
- Prepared finished products for shipment by identifying their location, then pulling, packing, and loading them
- Operated trucks, forklifts, cranes, and other equipment to move freight
- Complied with all warehouse safety rules and guidelines.
Shift Manager
MAKA Poke
09.2019 - 04.2022
- Delegate tasks to a team of 8 staff members
- Supervise staff and ensure proper training and food handler certifications are up to date
- Monitor inventory levels and order more inventory when needed
- Ensure that enough staff members are present for the shift and create biweekly schedules
- Balance the cash register at the end of the shift and count out safe.
Medical Assistant/Patient Coordinator
Estea Laser & Cosmetic Center
07.2022 - 01.2024
- Performed general front office and reception duties like welcoming patients, handling & updating medical files, setting appointments, providing consents and taking payments
- Stocked supplies and Instruments for examination rooms
- Provided back office duties such as taking vitals, venipuncture, wound care & drainings
- Coordinate the pre-operative and post-operative process for patients
- Prep examination rooms & sterilize equipment/sutures
- Assist the physician during minor & surgical procedures, documenting & charting throughout the process
- Provided direct patient care and responded patients questions
- Patients consultant/coordinator
- Sales & marketing on social media platforms.
Lead Care Manager
Cardin Healthcare
01.2024 - Current
- Carry care management caseload up to 50 Members/Patients who are at risk of institutionalization, behavioral health needs
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Conduct in home comprehensive assessments & develop individualized care plans.
- Provide social support and advocacy for individuals facing health challenges.
- Responsible for collaborating with healthcare professionals to assist members with care coordination needs
- Educate individuals in navigating the healthcare system and accessing appropriate resources.
- Collect data and maintain accurate records of client interactions.
Education
High School Diploma -
Eric Birch High School
01.2015
Diploma - Medical Assisting
UEI College
Gardena, CA2022
Skills
- Vital signs
- EMR Systems
- Customer service
- Medical receptionist
- Venipuncture
- Cash handling
- Medical Scheduling
- Ambulatory surgery center
- Plastic surgery
- Patient care
- HIPAA
- Community Relations
- Community Outreach
- Resource Utilization
- Resource advocacy
- Case assessments
- Patient Education
- Clinical Documentation
- Care Planning
- Service Coordination
- Critical Thinking
- Certified in CPR/AED
- Patient education and counseling
Certification
- CPR Certification
- BLS Certification
Timeline
Lead Care Manager
Cardin Healthcare
01.2024 - Current
Medical Assistant/Patient Coordinator
Estea Laser & Cosmetic Center
07.2022 - 01.2024
Shift Manager
MAKA Poke
09.2019 - 04.2022
Material Handler
CTDI Communications Test Design
11.2017 - 08.2019
Team Member
Galaxy Hamburgers
11.2014 - 12.2016
High School Diploma -
Eric Birch High School
Diploma - Medical Assisting
UEI College
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