Julie Rogers
Bellingham
Summary
Diverse experience across multiple fields, delivering safe and efficient service under pressure while adhering to confidentiality and legal standards. Strong written and verbal communication skills enhance collaboration and information sharing. Proven problem-solving abilities and attention to detail contribute to effective leadership and operational success.
Overview
11
11
years of professional experience
Work History
Employee
Tony's Coffee
Bellingham
03.2022 - Current
Ecommerce Operations Manager
Tony’s Coffee
Bellingham
01.2025 - Current
- Collaborating with multiple departments to deliver a user-friendly website for customers.
- Restructured shipping procedures, resulting in a reduction of over $100,000 in shipping costs for a small local business in the 2025 financial year.
- Experience in inventory tracking and managing accounting software throughout different platforms including Great Plains and Acumatica.
- Utilized various shipping platforms including Ship Station and Pirate ship.
- Training and guiding employees, providing them with the tools and knowledge to be successful in their positions.
- Following Good Manufacturing Practices by tracking lot numbers and examining products to confirm that all required information was accurately listed.
- Reported all quality issues mentioned by employees or customers to the Quality Assurance team.
- Additional Responsibilities include managing and replenishing inventory to ensure products are available for customers, adjusting according to upcoming sales, seasonal trends and promotions.
Ecommerce Fulfillment Specialist
Tony’s Coffee
Bellingham
07.2023 - 12.2024
- Supported order processing and fulfillment, ensuring that all orders were completed on time and with precision.
- Resolved customer inquiries regarding order status and shipping details promptly.
Production Supervisor
Tony’s Coffee
Bellingham
03.2023 - 07.2023
- Prepared order sheets, led the packaging team, and maintained Good Manufacturing Practices.
- Responsibilities included examining products, tracking batch numbers, and ensuring the accuracy of dates, UPCs, and product details.
- Printed UPC barcodes, managed products and inventory, packed orders, trained new employees, wrapped pallets, and completed shipping paperwork.
Production Team Lead
Tony’s Coffee
Bellingham
05.2022 - 03.2023
- Supervised daily production activities to ensure operational efficiency.
- Trained team members on safety protocols and equipment usage.
- Coordinated workflow between departments to meet production schedules.
- Implemented quality control measures to maintain product standards.
Production Associate
Tony’s Coffee
Bellingham
03.2022 - 05.2022
- Operated production machinery to ensure efficient coffee processing.
- Maintained cleanliness and organization of the production area.
- Assisted in quality control by inspecting coffee products for defects.
- Collaborated with team members to meet daily production goals.
- Followed safety protocols to maintain a safe working environment.
Employee
KFC/A&W
Bellingham
07.2015 - 05.2023
- Working with a team to provide fast, efficient, and safe service to customers.
- Responsibilities included preparing food, serving food, cash handling, maintaining cleanliness in the restaurant and sales of products that best suit customer needs.
Delivery Driver
Round Table Pizza
Bellingham
02.2020 - 04.2021
- Guarantee customers receive their orders quickly and in a timely manner while also obeying traffic laws.
- When not on the road delivering other tasks include taking customers’ orders, cash handling, preparing and serving food, cleaning and sanitizing throughout the restaurant, pouring/serving alcohol as well as checking customer ID to make sure laws and safety are being upheld.
Teller
US Bank
Bellingham
09.2017 - 02.2020
- Responsibilities include helping customers protect and understand their finances.
- Keeping up to date on federal rules and regulations to ensure the law is being upheld.
- Following security procedure to ensure everyone’s safety.
- Handling confidential and sensitive information with care.
- Selling products and services that best help customers achieve their financial goals.
Education
Associate's degree - Accounting and Finance
Whatcom Community College (WCC)
Bellingham, WA06.2017
Vita Tax Program
Bellingham, WA04.2017
Treasurer WCC Business Club
Bellingham, WA06.2015
Skills
- Cash handling experience
- WSDL (with clean driving record)
- QuickBooks Certified
- Money and Banking Certified
- A/P
- A/R
- Payroll Accounting Certified
- Tax Accounting Certified
- Principles of Finance Certified
- Strong problem-solving skills
- Excellent interpersonal skills
- Proficient in Microsoft Office
- Operations experience
- Customer service experience
- Leadership experience
- Inventory management
Timeline
Ecommerce Operations Manager
Tony’s Coffee
01.2025 - Current
Ecommerce Fulfillment Specialist
Tony’s Coffee
07.2023 - 12.2024
Production Supervisor
Tony’s Coffee
03.2023 - 07.2023
Production Team Lead
Tony’s Coffee
05.2022 - 03.2023
Employee
Tony's Coffee
03.2022 - Current
Production Associate
Tony’s Coffee
03.2022 - 05.2022
Delivery Driver
Round Table Pizza
02.2020 - 04.2021
Teller
US Bank
09.2017 - 02.2020
Employee
KFC/A&W
07.2015 - 05.2023
Associate's degree - Accounting and Finance
Whatcom Community College (WCC)
Vita Tax Program
Treasurer WCC Business Club