Julie Rose
CMA NCM
Port Orchard,Wa
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Nurse Care Manager
Peninisula Community Health Services
10.2005 - Current
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Prepared lab specimens for diagnostic evaluation.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Performed medical records management, including filing, organizing and scanning documents.
- Measured patient pulse oximetry.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Oriented and trained new staff on proper procedures and policies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Certified Medical Assistant
Peninsula Community Health Services
10.2005 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Measured patient pulse oximetry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Completed EKGs and other tests based on patient presentation in office.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Oriented and trained new staff on proper procedures and policies.
- Performed medical records management, including filing, organizing and scanning documents.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Strengthened communication skills through regular interactions with others.
Education
Medical Assistant
Bryman College
Federal Way, WA06.2000
High School Diploma -
Mt. Adams High School
White Swan, WA06.1985
Skills
- Monitoring Vital Signs
- CPR/AED
- Training staff
- Collecting vitals
family, camping, crotchet
I am a wife, mother and grandmother. We are a loving family who like the outdoor. My quiet time is my crocheting. I love to make blankets for my family.
Timeline
Nurse Care Manager
Peninisula Community Health Services
10.2005 - Current
Certified Medical Assistant
Peninsula Community Health Services
10.2005 - Current
Medical Assistant
Bryman College
High School Diploma -
Mt. Adams High School