Julie Safo
Shelby Twp,MI
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Highly communicative Admissions Ambassador with a career spent turning prospective individuals into satisfied students. A diligent employee delivering marketing initiatives through active engagement and a fantastic speaking voice. Ready for an admissions role with a large university. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bath & Body Works
Utica, MI
01.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Admissions Ambassador
Drew Huff
Rochester, MI
09.2023 - Current
- Provided detailed information about the college, its resources, and academic programs.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
- Conducted walk-in and scheduled facility tours for prospective students.
- Stayed up-to-date with program, tuition and scholarship details to provide complete and accurate information to prospective students.
- Provided prospective students and parents with informative walking tours of campus.
- Explained school policies and enrollment process to students and families.
Administrative Assistant
Mustard Seed Family Counseling
Sterling Heights, MI
06.2023 - 12.2023
- My primary role entails attending to incoming calls and managing front desk responsibilities, including scheduling appointments for new clients while ensuring a comfortable environment.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Scheduled appointments, meetings and events for management staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
Intern
Care and Transformation Center
Sterling Heights, MI
06.2023 - 12.2023
- I am responsible for preparing reports on behalf of clients, seeking exemptions from specific aspects of the US citizenship test due to their mental and language barriers
- Additionally, I provide assistance to my supervisor in various other tasks.
- Proofread documents before submitting them for review.
Volunteer
Amanda Opalewski
Sterling Heights
11.2021 - 11.2021
- Executed record filing systems to improve document management and organization
- Facilitated the electoral process by providing assistance to individuals during the course of a 12-hour election day
- Distributed requisite voting forms and proficiently guided them through the procedural intricacies of the voting exercise.
Education
Bachelor of Arts - Business Administration
Oakland University
Rochester, MI06-2027
High School Diploma -
Utica Academy For International Studies
06.2023
Skills
- Administrative Support
- Scheduling
- Data Entry
- Organization Skills
- Organization and Efficiency
- Spreadsheet Tracking
- Professional Demeanor
- Information Protection
- Security Understanding
- Verbal and Written Communication
- Service-Oriented Mindset
- Database Administration
- Multitasking and Prioritization
- Professional and Polished Presentation
- Documentation and Reporting
- Positive and Professional
- Prospective Client Engagement
- Company Branding
- Facility Policies and Procedures
- Written and Verbal Communication
- Marketing Initiatives
- Effective Customer Communication
- Admissions Event Participation
- Telephone and Email Etiquette
Additional Information
2016-2022, 2016-2022, Graduated summa cum laude, External Essay in Chemistry, Music Artistic Achievement
Affiliations
- I regularly travel and love to explore the world and its beauty.
- Manage Social Media for the Women in Business student organization at Oakland.
Timeline
Sales Associate
Bath & Body Works
01.2024 - Current
Admissions Ambassador
Drew Huff
09.2023 - Current
Administrative Assistant
Mustard Seed Family Counseling
06.2023 - 12.2023
Intern
Care and Transformation Center
06.2023 - 12.2023
Volunteer
Amanda Opalewski
11.2021 - 11.2021
Bachelor of Arts - Business Administration
Oakland University
High School Diploma -
Utica Academy For International Studies
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