Julie Samogala

• Coordinated installation schedules, ensuring timely completion and adherence to client specifications.
• Facilitated communication between clients, technicians, and vendors to streamline project workflows.
• Managed inventory of installation materials, optimizing resource allocation for efficiency.
• Analyzed project timelines, identifying potential delays and implementing corrective actions proactively.
• Oversaw quality assurance checks on installations, ensuring compliance with industry standards and regulations.
• Negotiated favorable contracts with vendors for materials and services, achieving cost savings without compromising quality.
• Developed a system for tracking project progress, allowing for quick status updates and immediate action when needed.
• Established strong communication channels between the installation team and other departments, fostering better collaboration.
• Enhanced customer satisfaction with timely and accurate installations for various projects.
• Resolved any installation issues promptly, maintaining positive relationships with customers and vendors alike.

Dispatcher

- When calls come in at large volumes for service, I assist in taking these calls and schedule the services that are requested.

- I also assist with entering sales order for toner, materials etc.

- I schedule my own installs from start to finish with our technicians, routing them for each install.

• Led full-cycle recruitment process for technical positions, enhancing candidate quality and fit.
• Developed and implemented innovative sourcing strategies using advanced recruitment tools and platforms.
• Collaborated with hiring managers to define job requirements, ensuring alignment with organizational needs.
• Mentored junior recruiters, fostering skill development and improving team performance metrics.
• Some examples of companies I managed clientele with would include GM, LEER, Atlas Copco, Stanley & Becker, Little Caesars, and many other industrial and automotive industries.
• I was able to assist our IT department on occasion for hire in the IT department roles we had available.

• Developed and delivered training programs to enhance staff performance across multiple regions.
• Collaborated with store management to identify training needs and assess program effectiveness.
• Preformed live online training for large grocery corporations such as Meijer, Publix, Winn-Dixie, Walmart, and Kroger.
• Instructed store employees via video how to install software and accounting procedures on their new machines. These machines are called 'cash recyclers.'
• Trained all store personnel on their new daily duties, prompted them on how to register users, perform diagnostics, schedule money orders/drop-offs for bank cash handlers, and other important aspects of how to operate the machine.

• Guided prospective students through enrollment process, providing tailored support and information.
• Evaluated student applications to determine eligibility and readiness for programs.
• Collaborated with academic departments to align admissions strategies with institutional goals.
• Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
• Collected all necessary documents and financial information to assist the student in meeting enrollment requirements.
• Completed admissions 100 calls per day, reaching out to prospective students in the form of verbal marketing.
• Achieved monthly quotas for enrollment goals of an average of 30 new students to start per month.

• Developed and implemented strategic initiatives to drive revenue growth and market expansion.
• Analyzed market trends to guide product development strategies and optimize inventory management.
• Oversaw budget management, optimizing resource allocation for maximum impact on profitability.
• Readied teams to compete in tournaments, in which our facility was in charge of hosting.
• Built a strong social media presence and public relations.
• Managed detailed program records, permissions, waivers, and reports.
• Hosted multiple facility events while overseeing marketing, recruiting new organizations, compliance with AAU, State of Florida guidelines, and financial billing obligations.
• As the facilities athletic apparel store manager, I partnered with Fortune 500 companies in marketing our products and preparing partnerships for future events for sponsorships throughout the season.

• Developed and delivered training programs to enhance employee performance and engagement.
• Assessed training needs and tailored programs to align with organizational goals.
• Facilitated workshops utilizing interactive techniques to foster learning retention.
• Collaborated with management to identify skill gaps and design targeted solutions.
• Retained and ensured proper handling of 150 client accounts for our client, Quill.
• Identified potential customers and evaluated market potential, while securing our long-term accounts, identifying any specific needs to continue proper business with them.
• Received daily inbound calls, key-entered customer orders, credited discounts, and daily customer face-to-face interaction.

• Led sales team of 10-13 merchandisers to achieve targets through effective coaching and performance management.
• Developed and implemented strategic sales plans to enhance market penetration.
• Monitored inventory levels to ensure optimal stock availability across all channels.
• Facilitated regular team meetings to discuss performance metrics and share best practices.
• Organized new stock for floor presentation and placement based on store ads, promotional events, to increase store business, and maximize company revenues.
• Overseeing, scheduling, and monitoring the progress of in-store merchandisers.
• Averaged revenue of $1.5 million for 31 accounts over a one-year period.