Retail Salesperson
Cowboy Way Western Wear
Nauvoo, Alabama
10 2017 - Current
- Received and processed cash and credit payments for in-store purchases.
- Communicated information to customers about product quality, value and style.
- Maintained friendly and professional customer interactions.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Consulted with customers on the latest styles and trends.
- Shared product knowledge with customers while making personal recommendations.
- Answered customers’ questions and addressed problems and complaints in person and via phone.
- Helped customers select products that best fit their personal needs.
- Placed special merchandise orders for customers.
- Processed an average of [Number] transactions each day in a timely manner.
- Kept current on market and product trends to effectively answer customer questions.
- Worked as a team member to provide the highest level of service to customers.
- Processed shipments and maintained organized stock shelves.
- Offered direction and gave constructive feedback to motivate team members.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Processed all sales transactions accurately and in a timely fashion.
- Marked clearance products with updated price tags.
- Performed assigned projects and completed checklists in an efficient and accurate manner.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.