Julie Sardo
Wappingers Falls,New York
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
Work History
STORE MANAGER
J.Jill
White Plains, NY
09.2015 - Current
- Manages high-profile location with daily executive interaction
- Leads executives through store visits and provides critical feedback for future business planning
- Organizes outreach events within the community to establish new clients and introduce our brand
- Establishes relationships with local businesses for promotion and marketing ventures
- Leads a culture dedicated to delivering world class service to clients
- Effectively diverts from original plan and reacts with urgency to meet changing priorities
- Ensures compliance with all company policies and procedures
- Responsible for all human resource and operational functions.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
New York And Company
Middletown, New York
10.2001 - 08.2015
- Developed new store location from ground up by hiring and training efficient team.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Devised processes to boost long-term business success and increase profit levels.
- Analyzed and interpreted store trends to facilitate planning.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Education
Paralegal Certificate Program - Certified New York State Paralegal
Marist College
Poughkeepsie, NY05.2011
Bachelor of Communication and the Arts -
Marist College
Poughkeepsie, NY05.2000
Associate Degree - Liberal Arts and Humanities
Dutchess Community College
05.1997
Skills
- Workday Payroll Management System
- Empower and Kronos Scheduling System
- Workflow Schedules
- Excellent communication and troubleshooting skills
- P&L Responsibility
- Payroll Management
- Budgetary Planning
- Financial Forecasting
- Report Preparation and Analysis
- Policies and Procedures
- Policy and Procedure Modification
- Team Management
- Staff Training
- Client Retention
- Business Leadership
- Health and Safety Procedures
Timeline
STORE MANAGER
J.Jill
09.2015 - Current
Store Manager
New York And Company
10.2001 - 08.2015
Paralegal Certificate Program - Certified New York State Paralegal
Marist College
Bachelor of Communication and the Arts -
Marist College
Associate Degree - Liberal Arts and Humanities
Dutchess Community College
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