Julie Schrecengost
STRATTANVILLE,PA
Summary
Supported customer communication initiatives through 24.5+ years of experience in understanding customer needs. Assisted in providing care and support for animals, children, and the elderly. Demonstrated honesty and compassion in all interactions.
Overview
30
30
years of professional experience
Work History
Custodial Worker
American Legion Post 066
12.2025 - Current
- Developed cleaning schedules to optimize workflow and ensure thorough coverage of all areas.
- Implemented environmentally friendly cleaning solutions to promote sustainability initiatives on campus.
- Collaborated with departments to accommodate special events while ensuring facility readiness.
- Mentored junior staff in effective cleaning techniques, enhancing overall team performance.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Collected trash and emptied receptacles and recycling containers.
- Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
Custodial Worker
Penn West University
09.2021 - 11.2025
- Maintained cleanliness and sanitation standards across university facilities.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently and safely.
- Trained new custodial staff on best practices and safety protocols.
- Conducted routine inspections to identify maintenance needs and address issues promptly.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
DELI LEAD
Hollenbaugh meat market
10.2019 - 11.2022
- Ordering of Deli Products and frozen foods. Operates scales, input pricing in scale. Customer Service. Keep all areas sanitized and clean. Customer Service
ASSISTANT DELI MANAGER
Jefferson Wholesale (Comet food warehouse)
05.1999 - 09.2019
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
CUSTOMER SERVICE DESK
Trader Horn
04.1996 - 05.1999
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Prepare invoices, shipping documents, and contracts.
- Receive and respond to customer complaints.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
Education
High School Diploma - General Studies
CLARION LIMESTONE
STRATTANVILLE, PA05.1984
Skills
- Problem-solving
- Customer service-focused
- Client communication
- Attention to detail
- Responsible and dependable
- Employee training
- Work prioritization
- Facility opening and closing
- Health and safety compliance
- Equipment operation
- Strong work ethic
- Communication and interpersonal skills
- Decision-making
- Team collaboration
Timeline
Custodial Worker
American Legion Post 066
12.2025 - Current
Custodial Worker
Penn West University
09.2021 - 11.2025
DELI LEAD
Hollenbaugh meat market
10.2019 - 11.2022
ASSISTANT DELI MANAGER
Jefferson Wholesale (Comet food warehouse)
05.1999 - 09.2019
CUSTOMER SERVICE DESK
Trader Horn
04.1996 - 05.1999
High School Diploma - General Studies
CLARION LIMESTONE