Proven reliable, compassionate, and motivated caregiver. I excelled at Team Health Care Clinic by enhancing patient satisfaction, prioritizing tasks in a fast paced environment, and taking a pro-active approach to identifying and addressing issues. Expert in medical terminology and HIPAA compliance, my background also includes exceptional service in hospitality and childcare thru nursing home care, demonstrating versatility and a commitment to excellence.
Overview
20
20
years of professional experience
Work History
Chiropractic Clinical Assistant
Team Health Care Clinic
01.2014 - Current
Prepared examination rooms, maintaining cleanliness and readiness for patient use.
Coordinated with healthcare team to ensure comprehensive patient care plans.
Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
Managed patient scheduling software to streamline appointment setting.
Assisted in training new employees, leading to improved staff performance.
Housekeeping Room Attendant
Grandstay Hotels & Crossings By Grandstay
01.2013 - 01.2014
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all surfaces, cleaned bathrooms, wiped down cabinets, vacuumed, swept and mopped floors.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Licensed Home Daycare Provider
Self Employed
01.2005 - 01.2013
Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Taught children to organize toys, wash hands, and share by leading by example.
Treated basic first aid needs.
Balanced children's days between play, instruction, and rest with well-designed schedules.
Administered nutritious meals and snacks to promote healthy eating habits in children.
Organized engaging arts and crafts projects to foster creativity and fine motor skills among the children.
Complied with state regulations regarding licensing, health requirements, staffing ratios, and safety protocols in the operation of the daycare facility.
Education
No Degree - Medical/Nursing/Surgical
Anoka Hennepin Technical College
Anoka, MN
Skills
Appointment scheduling
Patients' vital signs
Patient care coordination
Medical terminology
Patient scheduling
Patient histories
Supply restocking
Patient-focused care
Reliable team player
HIPAA compliance
Compassionate
CPR
Interests
Gardening- I enjoy my large gardens that allow me to do seasonal canning and freezing
Outdoors- Love the outdoors- from yard work to campfires
Volunteering- Love gathering with my church family to serve the community as needed
Organizing- We just personally built our new home on acreage and I love the time I spend cleaning, sorting, and organizing it to perfection
Family- My husband was diagnosed with Leukemia in June and it has opened my vision to the quality time I enjoy spending with my family
Operations Assistant/Relationship Manager and Healthcare Coordinator at Team Select Health CareOperations Assistant/Relationship Manager and Healthcare Coordinator at Team Select Health Care