JULIE SCHUMER
Story City
Summary
Experienced and compassionate primary clinic nurse at McFarland Clinic, skilled in enhancing patient satisfaction through effective communication and streamlined operations. Proven expertise in medication and vaccine administration and team leadership, fostering a collaborative environment that is committed to delivering exceptional patient care while maintaining compliance with healthcare regulations. Known for effective team collaboration and adaptability in fast-paced environments. Proven ability to navigate high-pressure situations and provide critical support to medical teams. Known for strong collaboration and focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with experience in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
28
28
years of professional experience
Work History
Clinic Nurse
McFarland Clinic
06.1999 - Current
- Educated patients, families and caregivers about conditions and treatments.
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
- Coordinated referrals to specialists or external healthcare providers when necessary for specialized care.
- Educated patients on disease prevention and management, promoting healthy lifestyle choices.
- Developed strong rapport with patients, fostering trust and open communication for better understanding of their concerns.
- Monitored vital signs regularly to track patient progress and respond promptly to any changes or abnormalities.
- Built meaningful relationships with patients and families for optimal care.
- Assisted physicians during examinations and procedures, providing expert clinical support as needed.
- Administered medications accurately, adhering to strict protocols and safety guidelines.
- Observed and assessed patients to identify concerning symptoms.
- Improved patient well-being by offering advice on preventive health measures.
- Collaborated with interdisciplinary teams for comprehensive patient care, ensuring optimal health outcomes.
- Improved patient satisfaction by delivering high-quality care and addressing individual needs.
- Reduced patient wait times through effective triage and prioritization of tasks.
- Performed wound care procedures skillfully, preventing infection and promoting healing for timely recovery from injuries or surgeries.
- Managed inventory of medical supplies, maintaining adequate stock levels while minimizing waste.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations when managing personal health information.
- Enhanced emergency response capabilities by participating in training and staying current with advanced nursing practices.
- Reduced patient wait times by efficiently managing appointment schedules and optimizing clinic workflow.
- Increased patient satisfaction with compassionate care and effective communication.
- Administered vaccinations and improved community health awareness by organizing educational sessions.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Clinic Manager
McFarland Clinic
06.2022 - 07.2024
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Created opportunities for cross-training employees so they could better understand different roles within the organization leading towards improved teamwork.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
- Improved patient satisfaction through effective communication and compassionate care.
- Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies.
- Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.
- Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Fostered a culture of accountability among staff members, instilling an unwavering commitment to delivering high-quality care services across all aspects of the organization''s operations.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Budgeted for resources to control expenditure and maximize profits.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Prioritized patient confidentiality, adhering to HIPAA guidelines and safeguarding sensitive information at all times.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge of industry standards and best practices.
- Optimized use of technology in patient care, introducing telehealth services to increase accessibility for remote patients.
- Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff.
- Coordinated with healthcare professionals to ensure high-quality patient care and services.
- Oversaw clinic's compliance with health and safety standards, ensuring safe environment for both patients and staff.
- Fostered culture of continuous improvement, encouraging staff feedback and implementing suggestions for operational enhancements.
- Enhanced team morale and reduced staff turnover by establishing comprehensive employee recognition program.
- Ensured compliance with healthcare regulations, maintaining up-to-date licenses and certifications for clinic.
- Improved inventory management processes, ensuring timely availability of medical supplies while reducing wastage.
- Developed and executed training programs for new staff, ensuring high level of competency and professionalism.
- Led transition to electronic health records, improving accuracy and accessibility of patient information.
- Improved patient experience by introducing patient feedback mechanism and addressing concerns promptly.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
ER Registered Nurse
Mary Greeley Medical Center
01.2005 - 09.2005
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
- Increased efficiency within the triage system by prioritizing cases based on severity levels.
- Managed multiple tasks simultaneously while maintaining a high level of attention to detail under pressure during busy shifts in the ER department.
- Developed strong relationships with colleagues across departments, fostering a collaborative work environment that enhanced overall patient care delivery processes.
- Observed and recorded signs, symptoms, behaviors and physiological status of patient.
- Maintained a clean and safe environment for patients and staff, adhering to infection control protocols and reducing the risk of hospital-acquired infections.
- Enhanced patient care by conducting thorough assessments and developing individualized nursing plans.
- Coordinated discharge planning processes effectively resulting in a smoother transition for patients back into their communities.
- Adhered to required infection control, isolation procedures and aseptic techniques in delivery of patient care.
- Contributed to a reduction in medication errors by implementing a double-check system for drug administration.
- Provided emotional support for patients and families, fostering trust and rapport during challenging situations.
- Assisted physicians with diagnostic procedures, providing critical support during emergency situations.
- Collected laboratory samples and performed testing in accordance with established policies and procedures and COLA and CLIA regulations.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans, maximizing patient outcomes.
- Improved patient safety by identifying and addressing potential risks and implementing preventative measures.
- Facilitated effective communication between healthcare professionals, ensuring accurate information sharing and timely decisionmaking.
- Maintained accurate medical records for each patient, ensuring proper documentation of interventions, evaluations, and progress updates.
- Administered prescribed medications and treatments, adhering to hospital protocols and regulatory guidelines.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Educated family members and caregivers on patient care instructions.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Recorded details regarding therapies to keep patient charts updated.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Post Surgery Care Nurse
Mary Greeley Medical Center
06.1998 - 06.1999
- Reduced patient anxiety through effective communication and active listening.
- Optimized time management skills to prioritize tasks effectively and provide consistent attention to multiple patients simultaneously.
- Streamlined documentation processes, ensuring accurate records of patient medical history, treatment plans, and progress notes.
- Conducted thorough assessments of patients'' physical and emotional well-being to inform care decisions.
- Educated family members on proper caregiving techniques, fostering improved patient outcomes at home.
- Delivered high-quality wound care management, minimizing the risk of infection and promoting healing.
- Administered medications accurately, adhering to strict protocols and safety guidelines.
- Served as a mentor for new nursing staff members, sharing knowledge and guidance regarding facility policies, procedures, and best practices.
- Increased patient satisfaction through consistent monitoring of vital signs and timely intervention during emergencies.
- Contributed to higher staff morale by collaborating effectively with fellow nurses and assisting when needed during peak workload periods.
- Provided emotional support to patients facing difficult diagnoses or treatment plans, helping them navigate their healthcare journey with confidence.
- Promoted faster recovery times by implementing individualized therapy programs for patients.
- Enhanced patient comfort by providing compassionate and attentive care.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Maintained a clean, safe, and infection-free environment for all patients in the facility.
- Assisted physicians with various medical procedures to ensure efficient delivery of quality care to patients.
- Implemented best practices in fall prevention strategies, significantly reducing the number of falls among assigned patients.
- Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Maintained open availability to rotate through on-call periods, night shifts and weekend visits.
- Changed out tracheostomies, gastrostomy buttons, and catheters regularly to prevent infection or other problems.
- Administered medications and treatments as prescribed by physicians.
- Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Managed patients recovering from medical or surgical procedures.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Patient Care Technician
Mary Greeley Medical Center
10.1996 - 05.1998
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Fostered clean and hygienic environment, reducing risk of infections.
- Enhanced patient recovery by applying therapeutic techniques as instructed by physical therapists.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Assisted nursing staff with medical procedures to support patient care plans.
- Facilitated patient mobility and recovery with guided exercises and ambulation support.
- Supported patients' daily living activities, improving their hospital stay experience.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered high-quality care to patients in hospital facility.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Bachelor of Science - Nursing
Grandview College
Des Moines, IA05-1998
High School Diploma -
Nevada High School
Nevada, IA06-1994
Skills
- Medication administration
- Electronic health records
- Clinical documentation
- Emergency response
- Patient assessment
- Effective communication
- Team leadership
- Patient care
- Vital signs monitoring
- Clinical judgment
- Compassionate communication
- Patient charting
- Immunization administration
- Preventive care
- Diagnostic testing
- Chronic disease management
- Nursing care
- Telephone triage
- Teamwork
- Multitasking capacity
- Teamwork and collaboration
- Medication and IV administration
- Time management
- Attention to detail
- Compassionate and caring
- Basic life support
- Reliability
- Excellent communication
- Strong clinical judgment
- Direct patient care
- CPR certification
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Certified in CPR/AED
- Blood draw and sample collection
- Medication reconciliation
- Pain management
- Intravenous therapy
- Task prioritization
- Professionalism
Timeline
Clinic Manager
McFarland Clinic
06.2022 - 07.2024
ER Registered Nurse
Mary Greeley Medical Center
01.2005 - 09.2005
Clinic Nurse
McFarland Clinic
06.1999 - Current
Post Surgery Care Nurse
Mary Greeley Medical Center
06.1998 - 06.1999
Patient Care Technician
Mary Greeley Medical Center
10.1996 - 05.1998
Bachelor of Science - Nursing
Grandview College
High School Diploma -
Nevada High School
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