Julie Schwartz
Victor,ID
Summary
Proven Property Manager, with 7 years in Vacation Property Management Expertise and Relationship Building. Enhanced guest satisfaction and occupancy rates through strategic marketing and exceptional service, boosting customer loyalty and revenue. Skilled in vendor relations and maintenance oversight, ensuring high property standards and efficient operations.
Proven Consignment Sales expert from Eclectic Consignment. Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales. Store Leader with deep experience working in various retail verticals. Possess 4 years of performance excellence in employee development and training, business reports and creating customer-focused atmospheres. Ideally suited to direct employees, manage inventory and deliver cost savings.
Overview
10
10
years of professional experience
Work History
Consignment Sales and Management
Eclectic Consignment
05.2020 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Property Manager
Miller Family Properties
02.2017 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Provided exceptional customer service through clear communication channels such as email, phone calls, or in-person meetings when necessary.
- Assisted guests in planning their vacations by providing personalized recommendations, ensuring memorable and enjoyable stays.
- Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
- Developed strong relationships with local vendors to secure competitive pricing on maintenance and repair services.
- Streamlined property management processes for increased efficiency and improved guest experiences.
- Analyzed performance metrics regularly to identify areas of improvement within the vacation rental business operations.
- Increased occupancy rates with strategic marketing efforts and excellent customer service.
- Enhanced guest satisfaction by efficiently managing reservations, inquiries, and check-ins for vacation rental properties.
- Maximized revenue potential through effective calendar management and rate adjustments during peak seasons or special events.
- Collaborated with housekeeping staff to ensure timely turnovers and maintain high standards of cleanliness in all rental properties.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Operations Administration/Events Contractor
RMC (Rocky Mountain Connections)
04.2014 - 12.2016
- Event Planner contractor for a quality full-service destination management and special events company that provides first class service to groups and corporations.
- Collaborated with local caterer, hotels, concierge, outdoor activity companies and their staff to create one day and multi-day events.
- Scheduled staff, coordinated contractors, streamlined vendors and created contract/menu packets for all.
Education
Associate of Arts - Music Pedagogy
St. Catherine University
Saint Paul, MNSkills
- Booking Management
- Property Management Expertise
- Calendar scheduling
- Revenue Maximization
- Guest Relations Management
- Vendor Relationship Management
- Property Maintenance Coordination
- Cleaning and Housekeeping
- Critical Thinking
- Clear Communication
- Customer service-focused
- Tenant relations
- Decision-Making
- Creative and Adaptable
- Relationship Building
- Customer Relations
- Data Entry
- Client Relations
- Maintenance knowledge
- Property Marketing
- Disturbance Handling
- Grounds and Facility Inspection
- Maintenance Management
- Preparing property agreements
- Maintenance Oversight
- Tenant and Owner Liaising
- Repair Planning
- Vacancy Marketing
- Rental Listings Research
Timeline
Consignment Sales and Management
Eclectic Consignment
05.2020 - Current
Property Manager
Miller Family Properties
02.2017 - Current
Operations Administration/Events Contractor
RMC (Rocky Mountain Connections)
04.2014 - 12.2016
Associate of Arts - Music Pedagogy
St. Catherine University