Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Julie Serrano

Brick

Summary

Professional Secretary with over 10 years of experience managing daily administrative support tasks and operations in the public school setting. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within a diverse environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Secretary (Clerk 3)

Newark Public Schools
07.2017 - Current
  • Knowledge using PowerSchool, Aesop, Kronos, School Mint
  • Provide support with PowerSchool attendance rectifying as deemed necessary by the appropriate personnel
  • Pull Student Attendance data as needed
  • Support with tardy ingress
  • Conduct outreach to families as needed
  • Answering 100% of phones calls, making copies and daily data entry
  • Routine maintenance on office copiers
  • File teacher observations
  • Enroll New Students
  • Assist parents with lunch applications
  • Assist parents with Registrations for current/following year
  • Manage New Registrations with current school year
  • Prepare Payroll
  • Manage schools inventory
  • Order supplies
  • Update and maintain student records
  • Filing and labeling of documents and other materials for storage and retrieval
  • Assemble material for distribution as well as mail
  • Knowledge of AIP letters
  • Knowledge of school board policies and procedures

Paraprofessional

Newark Public Schools
05.2016 - 06.2017
  • Assist teacher conducting lessons
  • Manage classroom and materials
  • Work with other professionals, such as speech therapist and social workers
  • Assist students participate in activities
  • Assist students with completing assignments
  • Grade assignments, make photocopies and help prepare materials for instruction
  • Examining and scoring test papers or class assignments
  • Maintaining students attendance records and progress reports
  • Upkeep of educational materials, equipment and supplies
  • Support teachers in rendering additional attention to special needs students
  • Prepare classrooms with lectures, presentations and projects

Call Care Coordinator

One Call Diagnostics
10.2015 - 04.2016
  • Answer inbound calls and manage claims
  • Screening Clients by searching database for listings that match client’s criteria
  • Enter contact information, as well as new patient referrals
  • Verify and update patient demographic information
  • Obtain approval from insurance companies
  • Offer prompt and professional service by both email and phone
  • Ensure callers are provided with various provider locations
  • Efficiently and accurately schedule, cancel, and reschedule patient appointments
  • Provide ongoing updates to Adjusters, Attorneys, Employers, Referring MD’s and Nurse Case Managers
  • Fax Authorization forms and updated RX to Provider’s offices
  • Productively and handle other essential tasks as assigned

Administrative Assistant/ Accounts Payable

Preferred Building Services, Inc.
10.2013 - 09.2015
  • Monetary clerk responsible for all clerical and monetary functions as well as bank deposits
  • Scanning and filing projects, ordering and maintaining office supplies, and various projects
  • Assist in maintaining Monthly Supply Budgets for all locations, as well as taking care and entering all work related Invoices
  • Process all incoming and outgoing mail
  • Pay vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase orders, contracts, invoices, or payment discrepancies
  • Maintain accounting ledgers by verifying and posting account transactions

Education

High School Diploma -

Holyoke High School
Holyoke
06.2004

Skills

  • Microsoft Outlook, Word, Excel, Powerpoint
  • Google G-Suite
  • Exceptional typing
  • Time management
  • Organization
  • Collaborative
  • Communication
  • Reliable
  • Punctual
  • Dependable
  • Flexible

Certification

Civil Service certification for Clerk 3

Languages

Spanish
Native or Bilingual

Timeline

Secretary (Clerk 3)

Newark Public Schools
07.2017 - Current

Paraprofessional

Newark Public Schools
05.2016 - 06.2017

Call Care Coordinator

One Call Diagnostics
10.2015 - 04.2016

Administrative Assistant/ Accounts Payable

Preferred Building Services, Inc.
10.2013 - 09.2015

High School Diploma -

Holyoke High School
Julie Serrano