Julie Shutes
Alpena,MI
Summary
Developed practical skills in fast-paced environment, including effective communication and teamwork. Demonstrated ability to handle various tasks efficiently and maintain high standards under pressure. Seeking to use my nursing and interpersonal skills to develop a caring and dignified rapport with patients in their homes.
Overview
3
3
years of professional experience
Work History
Residential Training Worker
Northeast Michigan Community Mental Health
10.2024 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Patient Care Technician
MyMichigan Medical Center
01.2023 - 08.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Fostered clean and hygienic environment, reducing risk of infections.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Assisted nursing staff with medical procedures to support patient care plans.
- Enhanced patient comfort by providing compassionate bedside care and support.
Certified Pharmacy Technician
Meijer Pharmacy
12.2021 - 07.2022
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Associate of Science - Science
Alpena Community College
Alpena05-2014
High School Diploma -
Alcona High School
Lincoln05-1994
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
Timeline
Residential Training Worker
Northeast Michigan Community Mental Health
10.2024 - Current
Patient Care Technician
MyMichigan Medical Center
01.2023 - 08.2024
Certified Pharmacy Technician
Meijer Pharmacy
12.2021 - 07.2022
Associate of Science - Science
Alpena Community College
High School Diploma -
Alcona High School
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