Julie Simoes
Doral,FL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Store Associate
Adidas Outlet
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Grocery Associate
Publix Grocery Store
04.2021 - 07.2022
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Education
No Degree -
Downtown Doral Charter Upper School
Doral, FL06.2024
Skills
- Customer Inquiries
- Team Goals
- Regulatory and Legal Compliance
- Accounting Records
- Retail Transactions Processing
- Team Collaboration
- Meeting Sales Goals
- Pricing Assessments
- Health and Safety Procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Retail Store Associate
Adidas Outlet
04.2023 - Current
Grocery Associate
Publix Grocery Store
04.2021 - 07.2022
No Degree -
Downtown Doral Charter Upper School