Julie Slagle
Napa,California
Summary
Compassionate Massage therapist and Esthetician with sincere and warm approach to massage. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Contributes to supportive team environment to advance massage skills and education. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and accountability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready and willing to take on added responsibilities to meet and achieve team and company goals.
Overview
13
13
years of professional experience
Work History
Lead Massage Therapist/Esthetician
Trilogy Spa Holdings
Napa, CA
03.2024 - Current
- Increased client satisfaction by providing customized massage treatments based on individual needs and preferences.
- Improved overall team performance by leading training sessions for junior massage therapists.
- Enhanced client retention through exceptional customer service and follow-up communication.
- Streamlined appointment scheduling process, resulting in increased efficiency and reduced wait times for clients.
- Developed new treatment protocols to address specific client concerns, leading to improved outcomes and higher satisfaction rates.
- Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation guidelines and best practices.
Massage Therapist/Esthetician
The Estate Yountville
Yountville
06.2022 - Current
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Owner
Napa Migraine Relief
Napa, CA
01.2022 - 03.2024
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Massage Therapist
Blue Water Day Spa
Napa, CA
11.2021 - 06.2022
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Massage Therapist
The Carneros Resort And Spa
Napa, CA
01.2011 - 01.2020
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Educated clients on benefits of massage and recommended home care techniques.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Administered Swedish, deep tissue and sports massage techniques.
Education
Esthetician - Skin Care
Le Melange Academy of Hair
Napa, CAMassage Therapy
National Holistic Institute
Emeryville, CA08.2023
Massage Therapy
Napa Valley School of Massage
Napa, CA2005
Skills
- Sports Massage
- Trigger Point Massage
- Prenatal Massage
- Hot Stone Massage
- Deep Tissue Massage
- Facial Massages
- Injury Care
- Front Desk Management
- Business Management
- Myofascial Release
Timeline
Lead Massage Therapist/Esthetician
Trilogy Spa Holdings
03.2024 - Current
Massage Therapist/Esthetician
The Estate Yountville
06.2022 - Current
Owner
Napa Migraine Relief
01.2022 - 03.2024
Massage Therapist
Blue Water Day Spa
11.2021 - 06.2022
Massage Therapist
The Carneros Resort And Spa
01.2011 - 01.2020
Esthetician - Skin Care
Le Melange Academy of Hair
Massage Therapy
National Holistic Institute
Massage Therapy
Napa Valley School of Massage