Julie Smith

• Assisted with the coordination of scheduling and maintaining patient appointments.
• Performed administrative tasks such as filing, photocopying, data entry, and record keeping.
• Provided direct support to clinicians in the form of appointment reminders, follow-up calls, and other related duties.
• Prepared and maintained various reports for management regarding clinical activities.
• Handled incoming phone calls from patients and responded to inquiries accordingly.
• Performed routine laboratory tasks including impressions, x-rays, and charting of teeth.
• Monitored vital signs during treatment to ensure patient safety.
• Assisted with implant placement surgeries including prepping sites, placing flap sutures, and closure sutures post-surgery.
• Greeted and prepared each patient for their appointment in a welcoming manner.
• Removed sutures after surgery under the supervision of the oral surgeon.
• Prepared tray setups for various types of surgical procedures.

• Handed instruments and supplies to surgeons during procedures.
• Assisted physicians during diagnosis and treatment, as well as assisting during surgery.
• Retrieved instruments, sutures, sponges, and other supplies as needed during surgery.
• Held retractors, cut sutures, and handled tissue during operations.
• Monitored vital signs of patients throughout surgeries.
• Administered medications as directed by attending physician or anesthesiologist.
• Maintained accurate records of all procedures performed in the operating room.
• Ensured that OR was adequately stocked with necessary supplies prior to each procedure.
• Prepared sterile solutions and irrigations for use during surgical procedures.
• Observed aseptic techniques throughout the duration of each procedure.
• Assisted in preoperative preparation of surgical rooms and equipment.
• Performed patient positioning, draping, and skin preparation for surgery.
• Provided assistance to the surgeon during operative procedures by anticipating needs.

• Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
• Prepared new patient files and updated existing records with new personal, insurance and medical information.
• Handled telephone and in-person requests for assistance from new and established dental practice patients.
• Educated patients about post-operative and at-home care for optimal outcomes.
• Answered and managed incoming calls and emails.
• Scheduled cleanings and dental appointments for patients using appointment software.
• Maintained master calendar and scheduled new appointments based on provider availability.
• Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
• Prepared new charts, updated existing charts and managed records transfers between offices.
• Assisted with hospital admissions and paperwork.
• Transcribed physicians' notes and entered data into electronic chart management software.

Front office duties including answering phone, scheduling appointments, checking in patients, taking insurance information.

Assisted in surgeries, prepared surgical suites for surgery, broke down surgery rooms, sterilization, Post op care appointments/reviewed post op care instructions, Post op calls to follow up with patients recovery.

• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Educated patients about medications, procedures and physician's instructions.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Organized charts, documents and supplies to maintain team productivity.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.