Results-driven leader with a robust background in strategic management and organizational growth, dedicated to developing and implementing impactful business strategies that optimize processes and enhance team performance. Recognized for adaptability and effective collaboration, consistently delivering measurable outcomes in fast-paced environments. Strong communication and problem-solving skills complement a commitment to fostering a productive and positive team culture, ensuring alignment with organizational goals. Proven ability to inspire teams to achieve excellence while navigating challenges with resilience and innovation.
Hi, I’m
Julie SMITH
Tomball
Summary
Overview
8
years of professional experience
Work History
Bristol Park at Conroe
Executive Director
03.2024 - 11.2025
Job overview
- Spearheaded strategic initiatives to enhance resident satisfaction and engagement.
- Streamlined operational processes, resulting in improved efficiency across departments.
- Collaborated with management team to develop budgets and financial forecasts.
- Implemented staff training programs to elevate service standards and operational excellence.
- Fostered partnerships with local organizations to expand community outreach efforts.
- Advocated for resident needs, ensuring their voices were integral to policy development.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Drove strategic improvements to enhance operational and organizational efficiencies.
The Forum of The Woodlands
The Bridge to Rediscovery Director/AL Manager
06.2023 - Current
Job overview
- Direct the daily operations of the Bridge to Rediscovery and provide oversight of the Assisted Living B Type neighborhood
- Hiring, training, coaching and supervision of team working in The Bridge to Rediscovery and Assisted Living B type
- Development, implementation and delegation of programming calendar to meet the Life Story profiles of the current residents of the community in accordance with Five Star Senior Living policies and state regulations.
- Assessment of prospective residents prior to move in and ongoing periodic assessments of current residents for the development of individual service plans to meet the clinical, ADL care and psychosocial needs of the person.
- Manage departmental budget effectively as well as oversight of the maintenance of the community’s assets.
- Ensures life safety polices of Five Star Senior Living and state regulations are in place and followed in an ongoing review of community areas as well as conducting periodic drills.
- Accomplishments
- Participated in the Operation Excellence Design Team special company wide project. The group was comprised of a select group of regional and field team members, chosen from all disciplines across Five Star Senior Living for their talents and experience in the industry. The purpose of the project was for the development of Standards of Operation for current practices and future thinking design.
The Heritage at Eldridge Parkway
Executive Director
07.2022 - 05.2023
Job overview
- Direct the administration of the Memory Care Assisted Living community within authority of state regulations by performing the following duties personally or through subordinates.
- Direct hiring, scheduling, and training of personnel and ensures managers are familiar with and adhere to state regulatory standards; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems.
- Budgetary responsibilities include reviewing financial and budget transactions, assisting with budget development, and budgetary control.
- Ensure the onboarding and ongoing training for all associates is in compliance with the state regulations.
- Provides oversight of all operations of the community in compliance with the regulations of the State of Texas and company guidelines.
- Assists with the development and planning of sales and marketing efforts of the team to increase occupancy and build the brand recognition in the local community.
Pegasus Senior Living
Director of Memory Care
06.2019 - 07.2022
Job overview
- Co- collaborator for the creation and development of the Connections Memory Care model and philosophy. Developed the standards and expectations for memory care training program, life enrichment engagement standards, non-pharmaceutical behavior management, culture, safety and environmental standards. Screening and interviewing of candidates for Memory Care Director, after hire provided onboarding and ongoing mentorship and support. Multi-state community site reviews to evaluate standards, expectations and regulatory compliance and provide guidance in meeting requirements, lead ongoing training programs. Collaborated with Corporate and Regional Directors of Operations, Sales and Wellness to support community education and growth.
Sagora Senior Living
Regional Lifestyles and Pathways Specialist
10.2017 - 04.2019
Job overview
- Regional Specialist provides support, mentoring and training for the Lifestyles teams and community associates on standards and expectations for resident programming and memory care standards. Responsibilities included conducting site visits to review standards and expectations and provide guidance in meeting requirements, leading ongoing training programs, regional training initiatives and developing new training, working with the Regional Director of Operations and other regional specialist to support the mission of Sagora Senior Living and the communities in South Texas. Reviewed candidates for community programming roles and participated in the screening and hiring of candidates in conjunction with the Executive Director of the communities. Other duties include the support of the start-up and acquisitions of new communities which included training, acquiring supplies and ongoing transitional support to the community team. In my role, I was instrumental in the development of the Virtual Resource Library for the Lifestyles department and developing of a Dementia Sensitivity Program as well as supporting other training and project developments. As a Roving Lifestyles and Pathways Director, I served at the community in open positions as an Interim Director and on special development projects to assist teams in meeting standards and expectations as well as hands on long term mentoring of Lifestyles or Pathways Directors who were in needed of additional training and support to be successful in their roles
Education
Texas Assisted Living AssociationOnline
Texas Assisted Living Managers Course from Assisted Living Management And Regulations
08.2022
University Overview
International Council of Dementia Practitioners
Certified Montessori Dementia Care Professional
06.2020
University Overview
Comprehensive Therapies and ServicesHempstead, Texas
National Certification Course for Activity Professionals
10.2003
University Overview
Successfully completed with honors
Skills
- Proficient in Microsoft Office applications
- Dementia care training development
- Management of assisted living communities
- Experience with cross-departmental processes in assisted living communities
- Proficient in healthcare operations for older adults
- Team building and development
- Integrated marketing and sales experience
- Resident assessment
- Budget management
- Staff training
- Operational efficiency
- Regulatory compliance
- Team leadership
- Cross-functional collaboration
- Continuous improvement
- Staff supervision
- Memory care expertise
- Marketing strategies
- Decision-making
- Relationship building
- Employee development
- Charismatic leader
- Rules and regulations
- Financial planning
Timeline
Executive Director
Bristol Park at Conroe
03.2024 - 11.2025
The Bridge to Rediscovery Director/AL Manager
The Forum of The Woodlands
06.2023 - Current
Executive Director
The Heritage at Eldridge Parkway
07.2022 - 05.2023
Director of Memory Care
Pegasus Senior Living
06.2019 - 07.2022
Regional Lifestyles and Pathways Specialist
Sagora Senior Living
10.2017 - 04.2019
International Council of Dementia Practitioners
Certified Montessori Dementia Care Professional
Comprehensive Therapies and Services
National Certification Course for Activity Professionals
Texas Assisted Living Association
Texas Assisted Living Managers Course from Assisted Living Management And Regulations