Julie Sorenson
Spokane Valley,WA
Summary
My ultimate career goal is to utilize my accounting background and infuse this with my medical billing schooling. I am proficient in time management and have the ability to prioritize and organize my work to meet deadlines. I can follow up to ensure projects are completed accurately and in a timely manner.
Overview
23
23
years of professional experience
Work History
Slot Attendant, Revenue Auditor, Account Payable
Northern Quest Resort and Casino
09.2001 - Current
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
- Ensured accurate accounting of all gaming operations through daily audits.
- Maintained security and integrity of company assets.
- Demonstrated attention to detail in processing vendor invoices and expense vouchers, resulting in prompt payment.
- Successfully resolved outstanding accounts payable reconciliations.
Specialist Cash Posting
PROVIDENCE
10.2021 - 05.2024
- Post payments o accounts according to the line of service and service dates to ensure accurate payment status and accurate account activity.
- Research and resolve all unallocated payments with the established benchmarks.
- Maintained compliance with all established departmental benchmark's including accuracy, days to post and unallocated payments.
- Kept supervisor informed of areas of concern and problems identified. Notified supervisor of any delay in cash posting.
- Completed all reports according to schedule.
- Performed other task as assigned by supervisor.
- Worked in credit work queues to help keep patients accounts accurate and up to date.
Billing Insurance Specialist
MANHATTAN LIFE
10.2018 - 04.2019
- Maintained high level of accuracy in performing data entry duties.
- Ensured accuracy and reliability of data entered into software program.
- Required and maintained my daily quota.
Billing Insurance Specialist
PAML
05.2016 - 02.2018
- Insurance claims; billing, research, error reports, EOB's and denials.
- Problem solving to reduce outstanding accounts receivables, increasing revenue to PAML while working aged accounts.
- Problem solve difficult accounts working over payments.
- Pulled and worked reports/error lists to resolve any issues.
- Worked to resolved unpaid accounts.
Cash Applications Specialist
Option Care - Formerly Walgreens Infusion
10.2015 - 02.2016
- Researched, identified and allocated all payments and ensured that all cash was posted and distributed accurately and within required time frames under conformity to the applicable internal controls and compliance requirements.
- Posted all payments and denials as they were received from lock boxes into the system,
- Balanced daily cash receipts against lock box total and gave to Reimbursement Manager for approval.
- Completed the Cash Reconciliation on a daily basis and marked all entries into KIS.
- Ran all A/R reports necessary for month end reporting including reviewing the Cash Reconciliation and KIS entries. Ran reports as needed or requested for the Reimbursement Manager. Recognized and reported any bad debt, billing or collection issues upon immediate discovery.
- Recognized and reported any payer/insurance and or patient issues that could impact AR.
Collections Specialist
Option Care - Formerly Walgreens Infusion
08.2014 - 10.2015
- Ensured timely payment of all submitted invoices.
- Followed up on invoices and escalated issues as needed.
- Evaluated payments/denials received for accuracy.
- Ensured that invoices were applied appropriately.
- Identified bad debt write-offs and A/R adjustments and completed proper paperwork to clear off accounts.
- Initiated write-off and adjustments in accordance with policies & procedures.
- Ensured that secondary bills and patient invoices were submitted so that claims could be reconsidered for payment.
- Identified any overpayment and/or duplicate payments.
- Prepared Appeal and all necessary documentation to be submitted for review by insurance company.
- Processed refund requests in accordance with policies & procedures.
- Successfully met and exceeded daily performance targets.
Education
Medical Billing And Coding Certificate - Medical Office, Terminology, Billing And Coding
INTERFACE COLLEGE
Spokane, WA11.2010
Skills
- Medical Billing Office/Accounting
- Cash Posting/Medical Billing Office
- Accounts Payable/Revenue Audit
- Bookkeeping/Payroll
- Typing - 65 wpm
- Word/PowerPoint/Excel/Access
- Human Resources
- Executive Assistant to General Manager/Director of HR
- Team Member Events Coordinator
- Benefits Admin Support
- Training & Development
- Office Administration
- Report & Documentation
- Spreadsheet & Database Preparation
Timeline
Specialist Cash Posting
PROVIDENCE
10.2021 - 05.2024
Billing Insurance Specialist
MANHATTAN LIFE
10.2018 - 04.2019
Billing Insurance Specialist
PAML
05.2016 - 02.2018
Cash Applications Specialist
Option Care - Formerly Walgreens Infusion
10.2015 - 02.2016
Collections Specialist
Option Care - Formerly Walgreens Infusion
08.2014 - 10.2015
Slot Attendant, Revenue Auditor, Account Payable
Northern Quest Resort and Casino
09.2001 - Current
Medical Billing And Coding Certificate - Medical Office, Terminology, Billing And Coding
INTERFACE COLLEGE