Julie Soto

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Resolved third-party billing, computer system and customer service issues.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Same basic job duties as described for Safeway.

• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
• Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.

• Developed strong relationships with customers, driving repeat business and loyalty.
• Kept front check out area clean and organized for efficient service.
• Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
• Managed efficient cash register operations.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Provided feedback from customers to product development team, influencing future product enhancements.
• Self-motivated, with a strong sense of personal responsibility.