Julie South
Chesapeake,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Empathetic Mental Health Case Manager proficient in applying and utilizing skills to facilitate client mental health. Able to maintain medical records and documentation. Offering 20 years' experience in the Mental Health field.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Adult Mental Health Case Manager II QMHP-A
Western Tidewater Community Services Board
Suffolk, VA
08.2003 - Current
- Evaluating the goals and needs of patients to develop targeted treatment plans or support groups for those undergoing mental health conditions.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Referred patients or clients to community resources or specialists.
- Advised family members on how best to support the recovery process of their loved one.
- Conducted intakes and assessments of clients to determine their needs.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Developed individualized treatment plans for clients based on clinical assessment, diagnosis, and prognosis.
- Provided psychoeducation to individuals and families about mental health issues related to their diagnoses and treatment plans.
- Facilitated referrals to appropriate community resources such as housing, education, employment services.
- Provided psychosocial support by educating clients about available resources and assisting them with applying for benefits programs.
- Guided clients in developing skills or strategies for dealing with problems.
- Monitored client progress through regular contact with families, caregivers, and other professionals involved in the case.
- Identified potential risk factors that could lead to relapse or hospitalization and developed strategies to prevent these occurrences.
- Assessed client's mental health status and determined necessary interventions or changes in care plan.
- Prepared and maintained required treatment records and reports.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Provided crisis intervention services for individuals in need of immediate assistance.
- Maintained accurate records of client interactions including progress notes and discharge summaries.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Arts - Psychology
Christopher Newport University
Newport News, VA08-2002
Skills
- Mental Health Evaluations
- Psychiatric and Mental Health Care
- Mental Health Assessment
- Case Documentation
- Treatment Planning
- Clinical Documentation
- Electronic Medical Record Software
- Community Resources Specialist
- Crisis Intervention
- Tracking Client Progress
- Goal Setting
- Client Goal Planning
- Records Management
Certification
- VA DHP Counseling License Number: 0732000430
Timeline
Adult Mental Health Case Manager II QMHP-A
Western Tidewater Community Services Board
08.2003 - Current
Bachelor of Arts - Psychology
Christopher Newport University
- VA DHP Counseling License Number: 0732000430
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