Summary
Overview
Work History
Education
Skills
Timeline
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Julie Southey

Chelan ,WA

Summary

Motivated and dynamic server with a strong work ethic and exceptional customer service skills, honed at Apple Cup Cafe and other local venues. Excelled in high-volume dining environments, enhancing customer satisfaction and loyalty by greeting guests by name and maintaining a warm and friendly demeanor. Accurate in cash and credit card handling and consistently looking for ways to contribute to a team-oriented atmosphere, resulting in smooth and timely service and positive dining experiences.

Overview

25
25
years of professional experience

Work History

Server

Apple Cup Cafe
07.2018 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Worked with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.

Server-Hostess

Campbells Pub and Veranda
10.2024 - Current

Server

Mikies
05.2000 - 05.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Vin Du Lac Winery
02.2008 - 11.2008
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.

Education

Administrative Assistant Certification -

Everett Community College
Everett, WA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Developed strong customer base by being friendly and greeting guests by name
  • High volume dining

Timeline

Server-Hostess

Campbells Pub and Veranda
10.2024 - Current

Server

Apple Cup Cafe
07.2018 - 04.2024

Server

Vin Du Lac Winery
02.2008 - 11.2008

Server

Mikies
05.2000 - 05.2017

Administrative Assistant Certification -

Everett Community College

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Julie Southey