Julie Sparling
Dacula,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Bartender/Bar Manager
Fieldings Wood Grill
02.2015 - 11.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Server/Bartender
Park Bar
01.2014 - 02.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Catering Manager
D.B.A. Barbecue
06.2011 - 01.2014
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Negotiated competitive pricing with suppliers, resulting in reduced operational costs for the company.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Front of House Manager
D.B.A. Barbecue
06.2009 - 12.2011
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Education
High School Diploma -
Troup High School
La Grange, GASkills
- Customer Service
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Organizational ability
- Event planning proficiency
- Lead prospecting
- Menu development
Timeline
Bartender/Bar Manager
Fieldings Wood Grill
02.2015 - 11.2016
Server/Bartender
Park Bar
01.2014 - 02.2015
Catering Manager
D.B.A. Barbecue
06.2011 - 01.2014
Front of House Manager
D.B.A. Barbecue
06.2009 - 12.2011
High School Diploma -
Troup High School