JULIE SRIRAM
Fairview,TX
Summary
Results-driven Senior Program Manager with 15+ years in financial services. Led the development of governance frameworks and executive dashboards that simplify complex information for senior leadership. Collaborated with technical teams and cross-functional stakeholders to ensure project alignment. Expertise in scope, budget, and vendor management, consistently delivering well-governed outcomes. Certifications include PMP, CSM, CSPO, Product Management, Digital Strategy and Marketing and Lean Six Sigma Black Belt.
Overview
3
3
Languages
1
1
Certification
17
17
years of professional experience
Work History
Senior Project Manager
NEWREZ
Coppell, TX
05.2025 - 05.2026
- Built and operationalized a governance framework across print and customer communications programs in a regulated financial services environment, establishing daily, bi-weekly, and monthly stage-gate cadences and governance forums that improved transparency, accountability, and decision velocity.
- Built Power BI dashboards and executive-ready reporting providing portfolio-level visibility into project health, delivery trends, and emerging risks; presented health indicators and financial status to senior leadership through daily reporting.
- Ran day-to-day sprint ceremonies - standups, backlog grooming, sprint planning - directly with Azure and Data engineering teams, translating business and compliance requirements into prioritized, executable backlogs and technical concepts into business-oriented updates for leadership.
- Led assigned projects end-to-end - initiation through closure - managing scope, schedule, budget, quality, RAID logs, decision logs, and change documentation across cross-functional business and technology stakeholders.
- Coordinated directly with third-party production vendors - including Nordis, Covius, Service Link, and Venture - working with Statements of Work and reconciling vendor invoices against agreed terms to ensure accuracy and compliance.
- Escalated control gaps and SLA breaches through structured governance forums; cleared a backlog of roughly 350 open incidents in 60 days through structured root cause analysis and cross-team coordination.
- (Mortgage Servicing)
Career Break - International Relocation (India to United States)
Career Break
02.2024 - 04.2025
- Led an international relocation for the family, coordinating housing, school enrollment, and licensure requirements across two countries, applying the same planning and stakeholder coordination discipline used professionally.
Service Delivery Manager
Merit Data & Technology
India
11.2023 - 01.2024
- Led a delivery organization of 40 - including 1 Assistant Manager and 3 Team Leads - producing content for U.S. construction industry clients; coordinated senior stakeholder relationships and structured issue resolution during a high-pressure transition.
- Established structured communication cadences and escalation paths that protected service quality and delivery consistency across teams.
Assistant Manager, PMO
Firstsource Solutions
India
08.2020 - 05.2023
- Operated within a structured PMO governance framework across concurrent programs, enforcing standards and stage-gate discipline across financial services and BPO delivery, including General Ledger and Intercompany Accounts workstreams.
- Delivered executive-level status reporting, KPI dashboards, and portfolio-health indicators, translating program performance into business insight for senior leadership.
- Implemented Agile and Scrum practices across the PMO in a hybrid delivery environment, reducing project costs and improving throughput.
- Acted as primary impediment remover across concurrent programs, resolving cross-functional risks, blockers, and dependencies to protect milestone delivery.
- Built training and onboarding programs that accelerated new-hire ramp time and coached project managers on PMO standards.
- Delivered a portfolio of projects totaling around $1 million in value.
Founder & Director
KHC Play School & Kids Holiday Camps
India
07.2017 - 07.2020
- Founded and scaled an award-winning early-education business reaching 200+ students across a full-time play school (150+) and holiday camp/after-school programs (50+); named "Most Innovative Play School in Chennai" (India Education Awards, 2019) and awarded the SIWAA Outstanding Entrepreneur Award (2019).
- Owned full P&L, vendor management, hiring, marketing, and daily operations; delivered consistent year-over-year growth before returning to corporate program leadership.
Financial Analyst
Hewlett-Packard (HP)
India
02.2015 - 05.2017
- Supported Order to Cash (O2C) and Procure to Pay (P2P) processes, streamlining month-end close and financial reporting through automated data extraction, supporting cross-functional budgeting, resource allocation, and financial controls.
- Streamlined reporting processes through automation, improving accuracy and reducing turnaround time for deliverables.
- Collaborated with cross-functional teams to drive process improvements and increase operational efficiency.
- Streamlined financial reporting processes, resulting in more efficient delivery of critical information to stakeholders.
Senior Process Associate
Infosys BPO, TCS, KHC, Anna Adarsh
India
01.2009 - 01.2015
- KHC (Kids Holiday Camps) Activity Centre - Freelancer (2011-2015)
- General Ledger & Intercompany Accounts, Infosys (2009-2011)
- Lecturer in Accounting & Finance, SS Jain College (2009)
- Process Associate (Market Research), TCS (2007-2008)
- Lecturer in Accounting & Finance, Anna Adarsh College (2005-2007)
Education
Digital Marketing And Strategy -
Harvard Business School
Cambridge, MA09-2026
Master of Commerce -
Anna Adarsh College For Women
Chennai, India04-2005
Bachelor of Commerce -
M.O.P. Vaishnav College For Women
Chennai, India04-2003
Skills
- Project & Program Management
- Agile Delivery & Methodology
- Risk, Compliance & Financial Oversight
- Governance, Reporting & KPI Tracking
- Cross‑Functional Collaboration & Client Management
- Strategic Planning & Strategic Communication
- Problem‑Solving & Complex Issue Resolution
- Project Scheduling, Scope & Documentation Control
About Me - Tag Line
I bring structure, governance, and calm execution to fast‑moving, ambiguous environments.
Certification
Project Management Professional (PMP) - PMI, Certified Scrum Master (CSM) - Scrum Alliance, Certified Scrum Product Owner (CSPO) - Scrum Alliance, Lean Six Sigma (Black Belt) - GLSS, Practical AI for Agile Workflows - PMI, Product Management for Professionals - LinkedIn and Digital Marketing and Strategy - Harvard Business School
Hands On Skills
• Smartsheet & Power BI | Google Workspace | Microsoft Project | Azure DevOps | Canva | AI workspace tools (Claude, Copilot) | Jira, Notion |
LANGUAGES
English - Advanced
Hindi - Conversational
Tamil - Advanced
Awards
Recognized with the Outstanding Entrepreneur Award by the South Indian Women Achievers Awards (2019) and the Most Innovative Playschool Award (2019, Chennai) for founding and scaling KHC Play School with creative programs and strong community impact.
Timeline
Senior Project Manager
NEWREZ
05.2025 - 05.2026
Career Break - International Relocation (India to United States)
Career Break
02.2024 - 04.2025
Service Delivery Manager
Merit Data & Technology
11.2023 - 01.2024
Assistant Manager, PMO
Firstsource Solutions
08.2020 - 05.2023
Founder & Director
KHC Play School & Kids Holiday Camps
07.2017 - 07.2020
Financial Analyst
Hewlett-Packard (HP)
02.2015 - 05.2017
Senior Process Associate
Infosys BPO, TCS, KHC, Anna Adarsh
01.2009 - 01.2015
Digital Marketing And Strategy -
Harvard Business School
Master of Commerce -
Anna Adarsh College For Women
Bachelor of Commerce -
M.O.P. Vaishnav College For Women