Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Starrh

Gilbert,AZ

Summary

Highly motivated and dedicated professional with a strong work ethic, exceptional customer service skills, and a proven ability to multitask and manage time effectively. Seeking a challenging position where I can utilize my experience and skills to contribute to the success of an organization.

Overview

18
18
years of professional experience

Work History

Lunch Aide

Higley Unified School District
07.2024 - Current
  • Supervises students in the cafeteria and playground during lunch and recess. Monitoring students at all times.
  • Engage with students and staff in a friendly manner to create a welcoming cafeteria environment.
  • Circulate between the tables during lunch to be available to students who need help, or to resolve any minor problems that may arise.
  • Enhanced lunchroom safety by maintaining a clean and organized environment.

Stay at Home Mom

Myself
02.2017 - Current
  • Managed family finances using tools like Excel.
  • Coordinated multiple shared calendars for scheduling after-school activities, playdates, and vacations.
  • Maintained cleanliness of home through regular cleaning.
  • Planned nutritious meals for the family.
  • Assisted children with homework assignments.
  • Provided transportation for school pick-ups/drop-offs as well as sports activities

Personal Assistant

Alta Nguyen
11.2020 - 12.2022
  • Managed executive's calendar by scheduling appointments efficiently.
  • Organized travel arrangements including flights, transportation, and accommodation.
  • Prepared reports, presentations, agendas, correspondence documents accurately.
  • Maintained confidentiality of sensitive information in personnel records or other files.
  • Conducted research on various topics as needed for special projects.

Office Assistant

South Oceanside Dental Group And Orthodontics
09.2015 - 02.2017
  • Welcomed visitors warmly while directing them appropriately based on their needs.
  • Provided administrative support such as copying/scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations including managing calendars, scheduling appointments, preparing reports, and maintaining records.
  • Answered incoming calls professionally and directed callers to the appropriate personnel.
  • Managed office supply inventory and ensured stock levels were maintained.
  • Performed accurate data entry tasks into various computer systems.

Customer Relationship Manager

Nordstrom Mission Viejo
11.2006 - 09.2015
  • Developed and implemented customer loyalty programs to increase customer satisfaction.
  • Created and managed customer relationship management databases.
  • Provided technical support for customers when needed.
  • Resolved customer complaints in a timely manner.
  • Organized promotional events to attract new customers.
  • Assisted sales team with product presentations and client meetings.
  • Developed strategies to improve customer service processes.
  • Identified opportunities for cross-selling products or services.
  • Collaborated with other departments to ensure successful implementation of projects.
  • Coordinated training sessions for staff members on customer service best practices.
  • Cultivated strong relationships with customers by providing personalized attention.
  • Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.

Education

High School Diploma -

Trabuco Hills High School
Mission Viejo, CA
06.1999

Skills

  • Excellent communication skills, both verbal and written
  • Strong attention to detail and accuracy
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Tech-savvy with advanced computer skills
  • Resourceful problem solver
  • Fast learner with the ability to quickly adapt to new procedures and methods
  • Dedicated team player with the ability to collaborate effectively
  • Calendar Management
  • Strong Work Ethic

Timeline

Lunch Aide

Higley Unified School District
07.2024 - Current

Personal Assistant

Alta Nguyen
11.2020 - 12.2022

Stay at Home Mom

Myself
02.2017 - Current

Office Assistant

South Oceanside Dental Group And Orthodontics
09.2015 - 02.2017

Customer Relationship Manager

Nordstrom Mission Viejo
11.2006 - 09.2015

High School Diploma -

Trabuco Hills High School
Julie Starrh