Julie Starrh
Gilbert,AZ
Summary
Highly motivated and dedicated professional with a strong work ethic, exceptional customer service skills, and a proven ability to multitask and manage time effectively. Seeking a challenging position where I can utilize my experience and skills to contribute to the success of an organization.
Overview
18
18
years of professional experience
Work History
Lunch Aide
Higley Unified School District
Gilbert, AZ
07.2024 - Current
- Supervises students in the cafeteria and playground during lunch and recess. Monitoring students at all times.
- Engage with students and staff in a friendly manner to create a welcoming cafeteria environment.
- Circulate between the tables during lunch to be available to students who need help, or to resolve any minor problems that may arise.
- Enhanced lunchroom safety by maintaining a clean and organized environment.
Stay at Home Mom
Myself
Gilbert, AZ
02.2017 - Current
- Managed family finances using tools like Excel.
- Coordinated multiple shared calendars for scheduling after-school activities, playdates, and vacations.
- Maintained cleanliness of home through regular cleaning.
- Planned nutritious meals for the family.
- Assisted children with homework assignments.
- Provided transportation for school pick-ups/drop-offs as well as sports activities
Personal Assistant
Alta Nguyen
Irvine , CA
11.2020 - 12.2022
- Managed executive's calendar by scheduling appointments efficiently.
- Organized travel arrangements including flights, transportation, and accommodation.
- Prepared reports, presentations, agendas, correspondence documents accurately.
- Maintained confidentiality of sensitive information in personnel records or other files.
- Conducted research on various topics as needed for special projects.
Office Assistant
South Oceanside Dental Group And Orthodontics
Mission Viejo, CA
09.2015 - 02.2017
- Welcomed visitors warmly while directing them appropriately based on their needs.
- Provided administrative support such as copying/scanning documents, filing paperwork, and ordering supplies.
- Organized office operations including managing calendars, scheduling appointments, preparing reports, and maintaining records.
- Answered incoming calls professionally and directed callers to the appropriate personnel.
- Managed office supply inventory and ensured stock levels were maintained.
- Performed accurate data entry tasks into various computer systems.
Customer Relationship Manager
Nordstrom Mission Viejo
Mission Viejo, CA
11.2006 - 09.2015
- Developed and implemented customer loyalty programs to increase customer satisfaction.
- Created and managed customer relationship management databases.
- Provided technical support for customers when needed.
- Resolved customer complaints in a timely manner.
- Organized promotional events to attract new customers.
- Assisted sales team with product presentations and client meetings.
- Developed strategies to improve customer service processes.
- Identified opportunities for cross-selling products or services.
- Collaborated with other departments to ensure successful implementation of projects.
- Coordinated training sessions for staff members on customer service best practices.
- Cultivated strong relationships with customers by providing personalized attention.
- Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.
Education
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA06.1999
Skills
- Excellent communication skills, both verbal and written
- Strong attention to detail and accuracy
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Tech-savvy with advanced computer skills
- Resourceful problem solver
- Fast learner with the ability to quickly adapt to new procedures and methods
- Dedicated team player with the ability to collaborate effectively
- Calendar Management
- Strong Work Ethic
Timeline
Lunch Aide
Higley Unified School District
07.2024 - Current
Personal Assistant
Alta Nguyen
11.2020 - 12.2022
Stay at Home Mom
Myself
02.2017 - Current
Office Assistant
South Oceanside Dental Group And Orthodontics
09.2015 - 02.2017
Customer Relationship Manager
Nordstrom Mission Viejo
11.2006 - 09.2015
High School Diploma -
Trabuco Hills High School