Julie Starrh
Gilbert,AZ
Summary
Highly motivated and dedicated professional with a strong work ethic, exceptional customer service skills, and a proven ability to multitask and manage time effectively. Seeking a challenging position where I can utilize my experience and skills to contribute to the success of an organization.
Overview
18
18
years of professional experience
Work History
Lunch Aide
Higley Unified School District
07.2024 - Current
- Supervises students in the cafeteria and playground during lunch and recess. Monitoring students at all times.
- Engage with students and staff in a friendly manner to create a welcoming cafeteria environment.
- Circulate between the tables during lunch to be available to students who need help, or to resolve any minor problems that may arise.
- Enhanced lunchroom safety by maintaining a clean and organized environment.
Stay at Home Mom
Myself
02.2017 - Current
- Managed family finances using tools like Excel.
- Coordinated multiple shared calendars for scheduling after-school activities, playdates, and vacations.
- Maintained cleanliness of home through regular cleaning.
- Planned nutritious meals for the family.
- Assisted children with homework assignments.
- Provided transportation for school pick-ups/drop-offs as well as sports activities
Personal Assistant
Alta Nguyen
11.2020 - 12.2022
- Managed executive's calendar by scheduling appointments efficiently.
- Organized travel arrangements including flights, transportation, and accommodation.
- Prepared reports, presentations, agendas, correspondence documents accurately.
- Maintained confidentiality of sensitive information in personnel records or other files.
- Conducted research on various topics as needed for special projects.
Office Assistant
South Oceanside Dental Group And Orthodontics
09.2015 - 02.2017
- Welcomed visitors warmly while directing them appropriately based on their needs.
- Provided administrative support such as copying/scanning documents, filing paperwork, and ordering supplies.
- Organized office operations including managing calendars, scheduling appointments, preparing reports, and maintaining records.
- Answered incoming calls professionally and directed callers to the appropriate personnel.
- Managed office supply inventory and ensured stock levels were maintained.
- Performed accurate data entry tasks into various computer systems.
Customer Relationship Manager
Nordstrom Mission Viejo
11.2006 - 09.2015
- Developed and implemented customer loyalty programs to increase customer satisfaction.
- Created and managed customer relationship management databases.
- Provided technical support for customers when needed.
- Resolved customer complaints in a timely manner.
- Organized promotional events to attract new customers.
- Assisted sales team with product presentations and client meetings.
- Developed strategies to improve customer service processes.
- Identified opportunities for cross-selling products or services.
- Collaborated with other departments to ensure successful implementation of projects.
- Coordinated training sessions for staff members on customer service best practices.
- Cultivated strong relationships with customers by providing personalized attention.
- Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.
Education
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA06.1999
Skills
- Excellent communication skills, both verbal and written
- Strong attention to detail and accuracy
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Tech-savvy with advanced computer skills
- Resourceful problem solver
- Fast learner with the ability to quickly adapt to new procedures and methods
- Dedicated team player with the ability to collaborate effectively
- Calendar Management
- Strong Work Ethic
Timeline
Lunch Aide
Higley Unified School District
07.2024 - Current
Personal Assistant
Alta Nguyen
11.2020 - 12.2022
Stay at Home Mom
Myself
02.2017 - Current
Office Assistant
South Oceanside Dental Group And Orthodontics
09.2015 - 02.2017
Customer Relationship Manager
Nordstrom Mission Viejo
11.2006 - 09.2015
High School Diploma -
Trabuco Hills High School
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