Summary
Overview
Work History
Education
Skills
References
Timeline
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Julie Stasiewicz

Reno,NV

Summary

Highly-motivated Sales Executive with in-depth knowledge and progressive experience in dental practice environments. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service. Effective co-leader adept at employee training and supervision, inventory oversight and database administration. Well-versed in accounts receivable functions, patient and workflow optimization and scheduling coordination for multiple doctors with extensive calendar obligations.

Overview

11
11
years of professional experience

Work History

Dental Practice Manager

Community Health Alliance
Reno, NV
04.2022 - 05.2023
  • Managed outreach programs
  • Ensure timely/accurate billing submission
  • Address performance/behavior issues
  • Oversee business Operations in accordance with organizational goals and objectives
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
  • Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Explained policies, procedures and services to patients.
  • Collaborated with other healthcare providers across multiple disciplines in order to ensure quality care for patients.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Negotiated favorable terms on behalf of the practice when contracting with vendors or third party payers.
  • Complied with OSHA and HIPAA regulations.
  • Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
  • Reviewed monthly financial statements for accuracy and completeness before submitting them for audit purposes.
  • Oversaw assistants, technicians and office administrators.
  • Maintained financial records, including billing and accounts receivable and payable.
  • Developed and implemented policies and procedures for [Type] facility.
  • Consulted with clinicians to develop business strategy.
  • Coordinated staff recruitment, training, and scheduling activities.
  • Monitored compliance with HIPAA regulations concerning patient privacy rights.

Practice Manager

Reno Dentures
Reno, NV
04.2017 - 03.2022
  • Treatment Coordinator
  • Negotiated agreements with third party payers regarding reimbursement rates for services provided.
  • Manage financials and EOD reporting
  • Manage all patient billing/ insurance/ collections/posting of payments.
  • Supported practice's staff, which boosted efficiency and improved overall process flow.
  • Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
  • Provided guidance on human resources matters such as recruiting new employees, evaluating performance reviews.
  • Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
  • Ordered supplies needed and kept tabs on inventory levels.
  • Coordinated the daily activities of front office personnel, including scheduling appointments and managing patient flow.
  • Complied with OSHA and HIPAA regulations.
  • Monitored financial performance of the practice and identified areas for improvement in cost reduction or revenue growth.
  • Created and implemented policies and procedures for effective practice management.
  • Maintained awareness of government regulations, health insurance changes and financing options.

Area Manager

Performance Food Group Distribution
Livermore, CA
04.2016 - 03.2017
  • Developed customer purchasing programs
  • Handled all sample and delivery orders for customers and vendors.
  • Resolved customer issues quickly by listening attentively to their concerns and providing appropriate solutions.
  • Conducted onboarding process for newly assigned accounts, communicating customer needs and expectations to sales team.
  • Provided timely follow-up on customer inquiries, orders, complaints, and feedback.
  • Generated weekly reports detailing progress towards sales targets and quotas.
  • Resolved customer complaints regarding sales and service.
  • Utilized customer relationship management software to maintain records of customer activities and networking opportunities.
  • Identified prospects to foster growth for new business partnerships to build pipelines.
  • Established productive and professional relationships with key personnel in assigned customer accounts.

Western Regional Sales Manager

Hormel Health Labs
, WA, CA, AZ, UT, NV, OR, NM, HI, MT, ID, AK
09.2014 - 03.2016
  • Identified opportunities with both new and existing accounts
  • Prepared detailed reports on regional performance metrics for senior management review.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Identified new opportunities and challenges to help my team build a marketing and rebate program within each territory that would maximize every opportunity to market new products to customers
  • Provided in-service training for brokers, distributors, and all segments of healthcare (senior living facilities, hospitals, skilled nursing & rehab facilities & cancer centers).
  • Analyzed quarterly sales statistics and prepared analyses for corporate management.
  • Participated in trade shows and conferences to promote products and services in the western region.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Monitored customer feedback and implemented corrective actions when necessary.
  • Coached, developed and motivated team to achieve revenue goals.
  • Maintained a comprehensive understanding of competitors' products and services within the western region.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Account Executive

Pacific West Marketing
Hayward, CA
07.2012 - 09.2014
  • Business development & Marketing executive at the operator and distributor level throughout the San Francisco Bay Peninsula, East Bay, San Jose and Northern Peninsula
  • Responsibilities included sales, marketing and trade shows for foodservice companies such as Peet’s Coffee, ConAgra, Trident Seafood, Cheesecake Factory, Cargill, Cholula, National Pasteurized Eggs, Belgioioso, Diamond Crystal/ Hormel Health Labs
  • Responsibilities: Managed and grew product lines within tier 1 Distributors
  • Managed Health Care segment
  • Represented manufacturers at distributor sales and marketing meetings to support local product promotions through sales training seminars utilizing culinary training to provide a fresh sales approach
  • Analyzed sales data from manufacturers, prepared sales reports for customer targets
  • Maintain current knowledge of the food industry trends and product development that affect target markets
  • Focused sales calls with emerging chains, multi-unit operators, local manufacturers, Health Care operators, College/ Universities accounts.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Prepared sales presentations or proposals to explain product specifications or applications.

Education

Fullerton College
Fullerton, CA

Skills

  • Infection Control
  • Schedule Management
  • Workflow Coordination
  • B2B sales
  • HIPAA Compliance
  • Insurance Verification
  • Patient Engagement
  • Office Administration
  • Safety and Sanitation
  • Henry Schein Dentrix
  • EMR Software
  • Budget Management
  • Medical Records Management
  • Treatment Plan Development
  • Safety Practices
  • Patient Charting
  • Insurance Protocols
  • Patient Flow Management
  • Proficient in Microsoft 365 office
  • Excellent verbal and written communication skills
  • Negotiation
  • Sales and marketing
  • Operations management

References

References available upon request.

Timeline

Dental Practice Manager

Community Health Alliance
04.2022 - 05.2023

Practice Manager

Reno Dentures
04.2017 - 03.2022

Area Manager

Performance Food Group Distribution
04.2016 - 03.2017

Western Regional Sales Manager

Hormel Health Labs
09.2014 - 03.2016

Account Executive

Pacific West Marketing
07.2012 - 09.2014

Fullerton College

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Julie Stasiewicz