Summary
Overview
Work History
Education
Skills
Timeline
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JULIE STEELE

EASTLAKE,OH

Summary

Aspiring to secure full-time role that presents professional challenges while leveraging interpersonal skills, exceptional time management, and problem-solving expertise

Overview

14
14
years of professional experience

Work History

Lab Technician II

Cleveland Clinic
Mentor, OH
08.2024 - Current
  • PROCESS BLOOD THAT COMES FROM THE FLOORS
  • PREPARE AND PACKAGE BLOOD TO BE SENT OUT
  • TIME MANAGEMENT OF BLOOD WORK COMING IN
  • ANSWERING PHONES
  • STOCKING
  • PUTTING SUPPLIES AWAY
  • USE EPIC/BEAKER

Lab Assistant/Client Service Representative

Lake Health/ University Hospitals/
Willoughby, OH
11.2011 - 06.2023
  • OBTAINED SAMPLES FOR TESTING, FOLLOWING STANDARD PROTOCOLS
  • IMPLEMENTATED LAB PROCEDURES TO PREVENT ERRORS AND PROTECT STAFF
  • LOGGED PATIENT INFORMATION AND RECORDED RESULTS INTO THE SYSTEM
  • HELPED LARGE VOLUME OF PATIENTS EVERY DAY WITH POSITIVE ATTITUDE AND FOCUS ON CUSTOMER SERVICE
  • RESPOND TO CUSTOMER CALLS AND EMAILS IN A TIMELY MANNER
  • MAINTAIN AND MANAGE PATIENT FILES
  • MAINTAIN ACCURATE RECORD KEEPING WITH ATTENTION TO PATIENT INFORMATION
  • ABILITY TO PERFORM ALL DAILY TASKS SUCCESSFULLY WITH MINIMAL SUPERVISION
  • TAKE ON TASKS AND PROJECTS AS NEEDED UNDER SUPERVISION
  • CALL CRITICAL AND CANCELED LABS USING CORRECT DOCUMENTATION
  • ABILITY TO MULTI TASK

Education

Medical Assistant - Medical Assistant Certificate

Sanford Brown
Middle Burg Heights, Ohio
06-2010

High School Diploma -

Eastlake North High
Eastlake, OH
06-1995

Skills

  • MEDICAL TERMINOLOGY
  • SERVICE STANDARD COMPLIANCE
  • PROFESSIONAL TELEPHONE DEMEANOR
  • STAFF EDUCATION AND TRAINING
  • REPORT PREPARATION
  • RECORD KEEPING
  • MULTI-LINE PHONE TALENT
  • ORDER FULFILLMENT
  • ROUTE DISPATCH
  • Blood processing
  • Patient information management
  • Sample collection
  • Regulatory compliance
  • Customer service
  • Time management
  • Attention to detail
  • Problem solving
  • Inventory management
  • Team collaboration
  • Task prioritization
  • Specimen processing
  • Laboratory safety protocols

Timeline

Lab Technician II

Cleveland Clinic
08.2024 - Current

Lab Assistant/Client Service Representative

Lake Health/ University Hospitals/
11.2011 - 06.2023

Medical Assistant - Medical Assistant Certificate

Sanford Brown

High School Diploma -

Eastlake North High

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